Universal Credit has docked me £300 due to BH pay dates - am sick with worry

[FeelSickItsSoUnfair]

Background info - I am a single mum, I work as a TA on just above minimum wage so am at home when DCs are. My earnings are tiny and I rely on UC to get by. I am 1st port of call for ill and aged parents, and have various illnesses myself so cant work F/T but do as many hours as I can, whilst balancing not over doing it and being ill.

My work paid me on July 31st and then again at the end of August. Because of Bank Holiday Monday (31st) they paid me on the previous Friday (28th).

Due to this, UC have seen that I was paid 2 lots of amounts in a 4 week period and have taken £300 from my payment and I have been told they cant do anything about it - just sent me
a link www.gov.uk/universal-credit/how-youre-paid

Has anyone had this before and managed to get their payment rectified for the full amount or is that it and Im stuffed? Looking at other bank holidays I see this could happen again next May/June and possibly this December as work may decide to do payments a week early for xmas. So that will be 3 times in a year I will be penalised and overall down nearly £1000. I have explained that is my electricity money and a large part of my food bill bill I am down, but no luck.

If anyone has been in a similar position and managed to sort it I would really appreciate the help.

Are you working on UC?
Have you come off benefits to work before?
Because you think you are doing the right thing till it happens then you are utterly skint and cant manage.
Of course I know how it works
You sound like a spokesperson for Ian Duncan smith

@Advicewouldbeappreciated

Are you working on UC? Have you come off benefits to work before? Because you think you are doing the right thing till it happens then you are utterly skint and cant manage. Of course I know how it works You sound like a spokesperson for Ian Duncan smith

No point trying to reason with idiots clearly.

Wow.
So- have you come off benefits to work and are better off then?
Or are you regurgitating a government myth?

It’s worth speaking to Gingerbread, they’re really helpful www.gingerbread.org.uk/what-we-do/contact-us/helpline/

“ tell me more about this word "should"

in your world where people "should" be paid on a Bank Holiday.

Do you know anyone who is paid in the way you think they "should?"

Are Benefits paid in the way they "should?"”

@PigletJohn I’m not the enemy, the system is flawed - but what I have proposed will fix the problem. I do this for a living, I wouldn’t have suggested it otherwise.

@FeelSickItsSoUnfair please send your payroll department that link - they can fix this for you, and they should know to do this in future too. You won’t be the only one affected if it’s a large company.

@mumofthreewhatsfortea
I'm in the same boat this month, can I ask do you still get a part payment or nothing at all? It's the first month it's happened to me and I'm not sure if I'll get anything or not

OP/others on this thread as @AnotherEmma says please follow up any information here or elsewhere on reputable sites. gov.uk citizensadvice.org.uk or entitledto.co.uk are usually up to date though they may not have potential challenges or more complex information. Check the date of anything and note that some of the rules have changed due to civic

Just an example from @Babyroobs
On UC the first £292 at least of earnings is completely disregarded before wages reduce your UC meaning you can earn below that and still keep your whole Uc amount and your wages on top. Do you have any idea how it works ??

This only applies if you a child or you (or one claimant in a couple) have been assessed as too ill to work (Limited capability for work). There are also two rates depending on whether you get the housing element:
www.gov.uk/government/publications/universal-credit-work-allowances/universal-credit-work-allowances

Covid not civic