Hi
I hope someone can help.
I recently moved house and had a lot of things I didnt want to take so used a removal service to take rubbish away. I found the service advertised on facebook marketplace and booked, after agreeing cost which was £150.
The rubbish was removed, and I was so pleased I gave a further £20 tip.
Last weekend received a letter from the council, stating I illegally dumped this and to send proof.
I sent the council an email, with conversation and pictures of the conversation, including agreeing cost and also a picture of the advertisement with contact details.
I have come home to find a letter asking me to pay £250 or the council will proceed with a prosecution. I called the officer who sent letter which went to answerphone. I received an email an hour ago from the officer stating as I could not provide evidence I failed in my duty of care. I replied with please check email that I sent to you (with date and time) with pictures attached of advertisement, and the business that took the rubbish and payment is actively advertising.
I do not know what to do, I cant afford fine, so will end up being prosecuted as the officer says I did not ask to see the business licence. I am terrified.
Does anyone have advice?