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I own a hair salon AMA

121 replies

horseridingaddict · 16/09/2019 14:23

I own a hair salon so AMA but nothing hair related! More like what do we really think when you're late etc 🤫

OP posts:
Pinksands1 · 19/09/2019 12:50

I wish I hadn't read this thread ☹
I have developed a real fear of the hairdressers, various reasons like not being very good at conversation and shy and not getting what I asked for. I have always wanted pretty hair that I looked after regularly but not sure I could convince myself to go to a salon anytime yet after reading this. I can't believe how spiteful and petty adults are sometimes so to read a business owner saying she'll charge more just because makes me even more shocked.

MrsCollinssettled · 19/09/2019 13:03

Why can't you leave perm solution on for a shorter amount of time so that curls are looser rather than leaving it til it gets really tight?

Estellelauder · 19/09/2019 13:07

I think the OP is showing the genuine underbelly of some of the hairdressing industry...certainly the British Hairdressing Award finalist salon I went to for years was exactly like this and although I left with beautiful hair I also left with feeling like I’d had some weird power play relationship with the manager to get my desired hair or appointment or whatever.

Soooo not worth it.

justasking111 · 19/09/2019 13:10

I admire their honesty.

My question do you ever get partners coming in when their wives/girlfriends are having their hair done. There was a worrying thread about a woman whose husband followed her everywhere to make sure it turned out that she could not escape him, he paid for the hair cuts, shopping everything. I could not get that out of my mind

Ijustwanttoretire · 19/09/2019 13:22

If I have built up a good relationship with a particular hairdresser and they move salons why is the customer a) not warned and b) why are we not told where they have gone? I know you are going to say 'because we'd lose a client' but the chances are you will lose me anyway because I will toddle off around all different salons until I find 'my' hairdresser!

LorelaiRoryEmily · 19/09/2019 13:38

@MrsCollinssettled I can answer that for you. The tightness of the perm is nothing to do with how long the lotion is on. The size of the perm rod(roller) determines that. Ive never been able to source big ones for a loose perm.

NerdyBird · 19/09/2019 14:51

Why do so many salons insist on playing music whilst running several hairdryers and then insisting on having a conversation? I can't hear you!

Thankfully I use a mobile hairdresser now, much more peaceful.

BeepBeeep · 19/09/2019 15:29

I still want to know if she would batter me to death with the hairdryer for wanting to dry my own hair!

MrsCollinssettled · 19/09/2019 15:33

Thanks Lorelei!

Frith2013 · 19/09/2019 15:35

LOL how Harvey Nichols got shoehorned in!

Frith2013 · 19/09/2019 15:40

What do you think of people (like me) who get their hair cut at college for nothing?

LorelaiRoryEmily · 19/09/2019 17:14

@BeepBeeep I'm a hairdresser and I wouldn't bat an eyelid. I have a client who comes in and washes her own hair. Every week. Saves me time😂😂

Anniecott · 19/09/2019 17:22

@BeepBeeep I'm a hairdresser and no I wouldn't let you dry your hair in the salon, (due to our insurance) your more than welcome to just have a wet cut so as not to pay for a blow dry and I would say to you that once you have dried it and styled it at home if there is anything you don't like it isn't working for you please do come back.

BeepBeeep · 19/09/2019 19:27

I see where you're coming from @Anniecott but the reason I dry it myself in the salon is
A. The stylist never dries it how I want it. So it saves me having to wash and dry it again when I get home.
Why do stylists never dry it to the style it's meant to be in??
B. It saves me time having to return for a bit of snipping here and there, usually on my fringe.

I changed stylist recently as my usual one was on maternity. She didn't cut it as short as I requested, her gasp of shock when I picked up the scissors and chopped a good 2 inch off it was audible over the appliances and radio. 😂

Gojojogogogo · 19/09/2019 19:55

Does your insurance specifically say the client can't dry their own hair? Can never get my head around insurance as an answer for things like this

PippiDeLena · 19/09/2019 20:18

@30nancy75

When you learn to be a hairdresser do you learn how to cut curly hair in a different way? Ive got very curly hair & in 44 years I’ve never found a hairdresser that knows what to do with my hair (believe me, I’ve tried a lot)

Not a hairdresser, but if you google 'Deva Cut ' then you will get a list of specialist curly hairdressers. I just went to my first one. The cut was good, but the highlights frazzled my hair (think they used Domestos). Ar least I have a pool of hairdressers to try now though.

MoBro · 19/09/2019 20:27

No idea “why stylists never dry your hair in the style it’s meant to be”. If you’re going to the same stylist, then perhaps they are lacking the skills. Lots of different stylists getting it wrong would lead me to believe that there is a poor consultation/explanation going on. I have a client who told me I do an awful blowdry lol so I now offer 20% off, she’s explained enough and I don’t get it. I have been guilty of not cutting a clients hair short enough but it’s just a case of re-cutting. I try to book a double slot for first time clients because ‘short, but not too short’ or ‘4 layers’ are not cuts I know. God knows no one is touching my £500 scissors! This thread makes me want to curl into a ball though and change career, as do most threads about hairdressers. I trained 15 years ago in small independent salons, done 4 years at a branded salon and now moving into education. I suffered most of my career with generalised anxiety before getting the most suitable medication. I hate talking if there isn’t a point to it. I have to and want to continually train 4/5 times a year which is awesome but that means public speaking and showcasing my work. I’ve had the piss taken out of me by cliques in every salon I’ve worked. I have had to go into work two days after losing my 2nd baby and make small talk and smile and talk about my clients pregnancy, I have had to go in on a fully booked day after trying to overdose and not doing it right, my sons 3rd birthday because ‘Valerie is going to her sons christening’, my mum in a coma... because these clients booked weeks ago and took minutes to find a time that suited, because they might not come back to me and I value their custom. Because I can’t afford to make the unattainable commission without this client. In my last job, I started cycling in because I needed to stand outside the salon playing 2048 to compose myself. Hairdressing is an egotistical, quite bitchy industry from what I’ve found (excluding the amazing team I’ve finally found) and quite honestly it doesn’t suit my socially awkward, apologetic, shy self. I’ve had to adapt a lot over the years but probably/hopefully a much stronger and confident woman than I would have otherwise. I get tips, I save them til my penultimate week of payday. About 70% tip from £2 -£10 on a £60 haircut. When my prices rise, so does my target I struggle to meet; though I’m not poor. I make £1200 on a 34hr week and could make more if I sorted childcare.
My favourite client of all time has never tipped, I actually feel I should tip her for making my day !

MoBro · 19/09/2019 20:31
  • 1200 per month, though could make more with more hours
nancy75 · 19/09/2019 20:37

Thank you PippiDeLena I have looked at that before, the closest places to me are central London & prices start from £135 for above shoulder length hair - mine is quite a bit longer so I will need a mortgage just to have a trim!!

Anniecott · 19/09/2019 21:38

@BeepBeeep I have to say no disrespect some people just don't like how somebody else blowdries their hair, I'm one of them, no body ever does it how I like it and I have to say I would have had a paddy if you'd touched my scissors 😱
@Gojojogogogo customers aren't insured to touch the electrical instruments just in case of a freak accident and they short Circuit and give them an electrical shock, also if they drop my hairdryer that costs over £100 and break it, it's not covered under the salon insurance-who's going to replace that?

LorelaiRoryEmily · 19/09/2019 22:12

@BeepBeeep if you took my scissors and cut your own hair I'd have an issue with that😂😂 BUT if you told me it wasn't short enough and asked me to take more off I'd gladly do that

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