Which supermarket delivery is best for subs?

[Babysharkdododont]

Just had my Asda delivery, had the most silly subs (not hilarious Mumsnet worthy ones, just nappies a size smaller than I ordered, a single something rather than multipack etc). I'm beyond fed up with them.
Who do you get your delivery from and do they always manage to get the basics to you?
Thanks in advance

Ocado. Two (very logical) subs in six months.

I tried ONE Asda delivery and there were three or four subs in it.

And the website was tacky. I’m sticking with Ocado and hunting the special offers.

I've never had a sub from Ocado and I rarely get them from Tesco, but what I have had I've been fine with. Asda were ridiculous for subs.

Morrisons works from the same system as Ocardo so substitutions almost never happen.

Ocado and Morrisons. Simply because they order pick from a warehouse and not the shop floor so have better control of what's in stock.
I've had about 3 subs in 7 years with Ocado.

Maybe paying more for Ocado will be worth it for the frustration involved with Asda. How can a major retailer not have any green grapes available I ask you!? Such a first world issue of course.

Tesco are pretty good. I rarely get subs and even then it's for something better e.g this week I got 1kg chicken breasts instead of 750g. I think out depends on the store your order is coming from through.

We don't have ocado.

I never get subs with Morrisons.

Been using Tesco for about 4 years now, they are pretty good, do get the odd one but it's usually a better item. You can choose whether or not to accept a substitution, and can leave a note for the picker if you wish.

I mix between Waitrose and Ocado now. I use new email addresses and always get £20 or 20% off my orders so it’s cheaper than when I went to Tesco.

Subs when I rarely get one are always just a different version of something, always more expensive than what I ordered but original price honoured

I rarely get subs from Tesco but they're actually quite logical when you get them. And usually to your advantage. The last one i had was a pack of 4 croissants replaced with a pack of 8

Asda ones were a joke. One of the reasons i stopped using them

Asda subbed my box of 5 creme eggs.. for a box of 12! No complaints from me there haha!!

I had 11 subs from them this week though!

I've also never had any subs from Morrison's.

Plus I love the texts that tell me to look out for Richard in Rhubarb van, Chris in Cucumber or Tony in Tractor

I've used Tesco for years and rarely have a problem. They did recently send me j cloths as a sub for cling film, but as they point it out at the door it's really easy just to send it back. Normally they sub something better so you'll frequently get a Tesco finest instead of the standard.

I find the exact opposite with Tesco to seastar. Although they don’t often send subs, when they do they are the cheapest possible alternative and clearly selected with an eye to saving Tesco money. One that particularly annoys me (in a very ‘my diamond shoes are pinching my feet way’) is when I order Tesco finest champagne and they substitute Prosecco - it’s NOT the same thing and it gets sent back.

Ocado. Very, very rarely have subs because he warehouse set up means they know exactly what's in stock and don't have the risk of a shopper in the supermarket taking it all off the shelf before your order is filled.

The only times I've had subs, they've been logical and usually for a more expensive item at the same price.

Once there were multiple substitutions (which was the only time in years) and the gave me a £10 voucher (I didn't complain to get it, the just sent it to me)

Tesco - the only dodgy subs or missing items came in the period before Christmas. The drivers said it was because there was an overtime ban before the end of the year and so the managers (and other untrained folk) were doing the picking.

I stopped using Asda as the amount of unavailable items at the time of delivery was getting ridiculous. No subs for bread, milk etc. Used Sainsbury's for the first time at the weekend and no missing items/subs. I was amazed!

Another vote for Ocado, plus they text you in advance so you're not hovering on the doorway trying to decide if you want to keep it or not!

I use Tesco. Rarely any subs, and when they do it's logical. 2 weeks in a row I got free bread because it was squashed in transit. Didn't ask for that! It was perfectly edible. We don't have the option for Morrisons here. Asda are by far the worst. Sainsbury's were ok when I used them

Morrison’s - it’s picked from a warehouse so rarely get any subs as when you make your order it knows what it’s got or will have in stock on your delivery date and so will earmark it for you. I assume on the odd occasion I’ve had a sub it’s becasue a delivery to them was late or someone dropped a crate of wine or something.
When you order from Tesco/Asda/Sainsbury’s you are taking the gamble that they will have those things on the shelf, unfortunately you may order one day and the day before tor order is picked there may be a special offer and so the shelves are picked clean of that item.

Ocado or Morrison's. Never had a sub with either of them

I use Ocado and very, very rarely get subs
They also price match against Tesco so send a voucher for the difference if the Ocado shop costs more than the same items at Tesco

I usually turn the subs off when i order tbh

Tesco are very good, used them for years. Often don't have subs, if I do they're sensible or better, and the odd occasion I have had issues their customer service is superb.

I got 6 subs from Tesco last week, wasn’t impressed.