I'm an NCT teacher and I want to make a couple of observations.
Every parent who does a course with the NCT is asked to fill out an evaluation form which is anonymous. The teacher sees these evaluation forms as does the NCT. I also ask parents to feed back directly to me immediately after the classes. I have a link to survey monkey and they can feed back without leaving names. What I've found is that parents regularly comment that they came along to their NCT classes thinking they were going to be all 'whale sounds and touchy feely, natural birth propaganda' (or words to that effect - you'd be amazed how often references to whale noises crops up!) and were pleasantly surprised to find that my classes are nothing of the sort. I'd say 8 out of 10 forms that come back to me specifically comment about how 'balanced' the information was.
The point I'd want to make is that it's clear to me that some parents have very rigid preconceptions about what the NCT is about BEFORE they attend the sessions, and come to the courses already feeling defensive, and sometimes positively antagonistic to the whole idea of 'natural birth'. I do sometimes wonder how this, along with the very intense anxiety some of them are feeling, and then the difficult birth and breastfeeding experiences they sometimes have, contributes to their perception and memories of what actually happened and what was actually said and meant in the sessions.
I think this every time I go to a reunion. I always ask parents to tell me, on the basis of their experience of birth and early parenting, what they think I should pass on to new parents. I can't tell you how many times someone will say 'You really need to talk about perineal tears/colic/infections after c-section, etc,' and I think 'I DID! We talked about it for half an hour. We did an exercise on it. I gave you a hand-out and then emailed you a link to a discussion of the topic on mumsnet, and a number for a helpline if you need to discuss it with someone!'. And it's just gone - they have NO memory of it at all. They look at me a bit reproachfully, but I never say 'actually we did talk about it, but maybe you didn't want to hear what I was saying'. In other words, when I hear stories about teachers not covering X, Y and Z, or implying that pain relief is 'bad', or that all interventions are unnecessary I don't immediately assume that these are an accurate report of what happened or what was said in class. I know this from the comments I hear at reunions from people who've attended my classes which cover EVERYTHING (to the point that I regularly get feedback from people saying that the classes have made them feel more anxious because they touched on issues that they'd never given much thought to before - like the possibility of significant postnatal ill health, stillbirth, emergency c/s under general anaesthetic, severe perineal damage etc).
I feel like the NCT can't do right for doing wrong, and a lot of the time is being scapegoated for the failings of the NHS. How do you help people prepare for giving birth in a system where a good proportion of them will have substandard care which is going to result in them having unnecessarily complicated births and difficult recoveries, without sounding like you're scare-mongering or attacking health professionals?
And it's going to get worse - I'm hearing so many negative stories at the moment about really poor postnatal care that's resulting in horrendous breastfeeding problems and early cessation of breastfeeding. It's a very weird experience to listen to woman tell you about a catalogue of failings in their care, and then have them turn around and tell you that the main thing they've taken away from it all isn't that they ought to have been listened to, given more help, been treated more kindly, but that we should make it clear to NCT clients that it doesn't matter if they 'fail' with breastfeeding. And I'm thinking (and not saying) 'But it DOES matter if someone's buggered up your experience of breastfeeding by not doing their job properly!' So I just nod and tell them they're doing an amazing job (they are!) and say sorry things were so difficult for them (because I am sorry, really sorry). And go home and feel cross.
But I suspect for some mums the memories they take away from NCT are not those of me urging them to get help early on if things aren't working well, or telling them about the importance of enjoying their baby and only doing what they feel they can happily cope with, or me talking about the importance of bottle feeding being a lovely experience for them and their baby (and giving them ideas about how to make it as satisfying as possible), but the general enthusiasm for breastfeeding, the discussion of how babies may try to latch on after birth, the discussion of oxytocin and biological nurturing positions, all of which talk which might make them feel sad, angry and guilty when recalled months later, after a horrible experience of breastfeeding.
"in all that honing in on labour at the expense of the weeks, months, years thereafter"
I mainly teach 12 hour courses. I say to parents before they do their agenda setting out what we need to cover that ideally we should spend 11 hours talking about postnatal life, and just an hour to cover birth. At the reunion they always say they wished they'd done more postnatal stuff. But then their agendas are predominantly about the birth. What should I do? Ignore what they've asked for and just do it my way? As it is I split the course 50/50 between birth and postnatal and I'm very conscious that it's not a great balance. But it's what they ASK FOR.
"The only thing I felt sad about with the NCT was the fact that at the end of the day, it is the well-to-do Mums with access to support who get so much info, whereas so many poorer Mums who need support more get so much less"
This is very true. The people who traditionally attend antenatal classes are the people who don't need to be there! It's true of NHS classes too. I think the government needs to think of a way of getting good antenatal education (education which is focused on what to expect in postnatal life, how babies develop and where to get support) to those people who would benefit most from it.