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Hotpoint NTM1192SK 9kg Heat Pump Tumble Dryer review: our verdict on this affordable, energy-efficient tumble dryer

Quick, quiet and energy-efficient: what's not to love about the Hotpoint NTM1192SK 9kg Heat Pump Tumble Dryer? Our tester Mo put it through its paces in her family home. Here's her verdict.

By Poppy O'Neill | Last updated Sep 25, 2025

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Mumsnet Badge Hotpoint NTM1192SK 9kg Heat Pump Tumble Dryer

Price on writing: £489 | Buy now from Argos

Our rating:

What we like
  • A++ energy rating

  • Generous 9kg drum

  • Refresh cycle to avoid creases

  • Quiet

  • Big water tank

  • Retains the fragrance of your laundry detergent

  • Cares for different fabrics

  • Great price

What we don't like
  • Too many cycles

Key specs

Capacity: 9kg | Size: H84.9, W59.5, D65.5cm | Rated efficiency: A++ | Noise level: 65dB | Programmes: 15 | Warranty: 10 year parts and 1 year labour manufacturer's guarantee

How we tested

Our reviewer Mo put the tumble dryer to the test in her home in Eastbourne over the course of 50 washes. Washing clothes for her family of five, including kids aged from 5 to 12, she took detailed notes on user-friendliness, efficiency, effectiveness and noise levels. Cross-comparing the Hotpoint with her previous tumble dryer, she thoroughly tested the dryer against a range of fabrics.

Read next: Best tumble dryers

Hotpoint NTM1192SK 9kg Heat Pump Tumble Dryer

Our verdict

Performance: 12/15

Quality and durability: 13/15

Ease of use: 14/15

Value for money: 12/15

Range of cycles: 10 /10

Ease of maintenance: 9/10

Energy efficiency: 9/10

Noise levels: 9/10

Total: 88/100

With their amazing energy-efficiency, heat pump tumble dryers are the obvious choice for Mumsnetters investing in a new dryer. They can be pricy, so we were very impressed with this model from Hotpoint, which retails for under £500. While the brand had to recall a number of appliances in the 2010s, those manufactured after 2015 do not have the fault that lead to older machines being recalled.

With straightforward controls and cycles for every occasion, Mo thought that if anything there were too many options, saying "I don’t personally require so many different cycle options and feel some are a bit gimmicky and unlikely to ever be used, like cuddly toys, silk and wool."

The 9kg drum is a great size for Mo's young family, and she uses the Eco cycle most often, which makes use of the whole 9kg. Smaller loads of sportswear can be popped on the synthetic cycle and there's a dedicated bed and bath cycle for those larger items. We were also impressed with how gentle the tumble dryer is on fabrics, with Hotpoint's signature ActiveCare setting to preserve colours.

"I find I frequently use the refresh cycle," Mo says, "as I often leave finished loads in the dryer for a day or so. This really helps to freshen up the fibres and helps minimise the resulting creases."

One of the best features of the machine is its quietness. At just 65dB (about the same level of noise as normal conversation), it's unobtrusive and won't be out of place in an open-plan kitchen.

When compared to her previous tumble dryer - an 8kg heat pump model from Beko - Mo liked the extra drum size, the shorter cycle lengths and the quieter operation of the Hotpoint.

Related: Best washing machines

Hotpoint NTM1192SK 9kg Heat Pump Tumble Dryer

How easy is the Hotpoint NTM1192SK Heat Pump Tumble Dryer to set up and start using?

The Hotpoint NTM1192SK doesn't require hooking up to a waste pipe (although this option is available if you prefer), so it's very straightforward to set up.

"Whilst there are lots of cycle settings, the display and dial were straightforward enough to figure out without needing to refer to the instructions - which is perfect for impatient people like myself!"

Hotpoint NTM1192SK 9kg Heat Pump Tumble Dryer

What's the Hotpoint NTM1192SK Heat Pump Tumble Dryer like to use day-to-day?

The tumble dryer has a huge range of cycles, with one in particular that's suited to everyday use at Mo's house. "I tend to use the Eco setting as it can accommodate the full 9kg capacity and is the most energy efficient programme in terms of energy consumption."

It fits in with her schedule, too - there's no need to empty the dryer as soon as it's finished, thanks to the refresh cycle, which banishes any creases acquired while waiting to be emptied. "I also use the synthetic cycle for sportswear and the bed & bath cycle for bedding and towels. I always use the Active Care setting when drying coloured garments to help preserve the brightness of the colours."

One unexpected feature of the tumble dryer is how it keeps fabrics' fragrance intact. "I feel that the clothes retain the fragrance of the laundry detergent well, which was something I struggled with when using my old machine as I found the clothes didn’t smell fresh after drying."

With three kids, having extra space in the dryer is a godsend, but there's another element of the Hotpoint NTM1192SK that adds to its convenience. "The water compartment is really easy to empty and doesn’t require changing for at least 3-4 cycles (although it is recommended to empty after each one)."

Read next: Best dehumidifiers for drying clothes

Does the Hotpoint NTM1192SK Heat Pump Tumble Dryer offer good value for money?

At just under £500, the Hotpoint NTM1192SK is at the budget end of the market for heat pump models. While you can pick up a vented or condenser tumble dryer for under £300, heat pump tumble dryers have far superior energy-efficiency, making them cheaper to use in the long run (as well as better for the planet).

With its myriad cycles and thoughtful fabric care features, this tumble dryer goes above and beyond for the price. What's more, it's quiet and the cycles are quick - two things that really make a difference to family life. It doesn't have an app, but it does have a smart sensor to avoid over-drying. It's these genuinely useful design choices - leaving out the bells and whistles families often don't actually use, while including energy and time-saving tech where it matters - that make this machine terrific value for money.

About the author

Poppy O'Neill is a Content Editor at Mumsnet and a mother of two. She researches and reviews the products Mumsnetters swear by, with a particular focus on home essentials, laundry and fans. From a highly-recommended retractable washing line to the best quiet fans money can buy, and Mumsnet's favourite dehumidifier to the steam generator iron that'll cut your ironing time in half, she loves to deep-dive into research and find the very best products on the market.

Holding an MA in Creative Writing and a PGCert in Lifestyle Journalism, Poppy's written about parenting topics for The Sunday Times, The Guardian, The Mirror and The Sun. She's a best-selling, award-winning author, and her books for children and parents have been translated into 12 languages.

About Mumsnet reviews

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