- violates or infringes in any way upon the rights of others, including, but not limited to, any copyright, trademark, moral right, or other third party right of any person or entity;
- impersonates another or is unlawful, threatening, abusive, libelous, defamatory, invasive of privacy or publicity rights, obscene, harassing or otherwise objectionable;
- contains a formula, instruction, or advice that could cause harm or injury;
- the licensed use by us hereunder would result in us having any obligation or liability to any party.
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Subscription and cancellation
Mumsnet offers monthly and annual subscriptions. We reserve the right to vary the features and types of service we make available to different categories of users at any time.
We will try our utmost to process your subscription promptly but we don't guarantee your subscription will be activated by any specified time. Our contract with you to provide subscription services will be formed, and your access to subscription services will start, when we have successfully verified your payment and contact details. You will receive written confirmation when we have done this.
Unless specifically stated in an offer or promotion when you place your subscription order with us, and unless Mumsnet decides to revoke your subscription (for example if you are banned from the site), you agree that at the end of the initial subscription period (and of each renewal period thereafter), your subscription will automatically renew for the same subscription period at the then prevailing renewal rate, which may change from time to time. You may cancel your subscription at any time as set out below.
You have the right to cancel your subscription at any time. If you cancel, you will continue to have access to your subscription until the end of the current subscription term. Payment already taken cannot be reimbursed.
You can cancel your subscription by completing the 'cancel my subscription' action at or by notifying Mumsnet customer support at firstname.lastname@example.org.
Mumsnet reserves the right to cancel individuals' subscriptions at any time and for any reason. If your membership of the site and/or subscription is terminated by Mumsnet due to a breach of these terms or our site's wider T&Cs (which will be determined solely by Mumsnet), you will not be entitled to receive a refund of payments already taken. Any scheduled payments will be cancelled and further payments not taken. You will continue to be responsible for any fees or other charges you have incurred prior to such termination.
Contacting us about your subscription
If you have any queries please contact our customer support at email@example.com.
Fees and payments
You are responsible for any fees that are payable, including any processing or other fees charged by the issuing bank/payment provider.
The cost of your subscription will be made clear to you on the subscription order pages or otherwise during the order process. It may change from time to time. You agree to pay the fees at the rates notified to you at the time you purchase your subscription, together with any processing or other associated fees charged by the issuing bank/payment provider. Eligibility for any discounts is ascertained at the time you subscribe and cannot be changed during the term of your subscription. We will always inform you in advance of any increase in the price of your subscription and offer you an opportunity to cancel it if you do not wish to pay the new price.
You are responsible for the payment of all charges associated with the use, by you or someone else, of the site and/or a digital application using your ID.
When you purchase a subscription, you must provide us with complete and accurate payment information. By submitting payment details you confirm that you are entitled to use those payment details for this purpose. If we do not receive payment authorisation or any authorisation is subsequently cancelled, we may immediately terminate or suspend your access to your subscription, and in suspicious circumstances, we may contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties.
If your membership of the site or subscription is terminated by Mumsnet due to a breach of these terms or our site's wider T&Cs (which will be determined solely by Mumsnet), you will not be entitled to receive a refund of payments already taken. Any scheduled payments will be cancelled and further payments not taken. You will continue to be responsible for any fees or other charges you have incurred prior to such termination.
Refunds can only be made to the credit/debit/charge card that was used for the original purchase, unless it has expired, in which case we will contact you.
Disclaimer - Our skills or parts of them may be discontinued at any time or might contain errors. This skill does not provide medical advice, and is for informational and educational purposes only. It is not a substitute for professional medical advice, treatment or diagnosis. Call your doctor to receive medical advice. If you think you may have a medical emergency, please dial your local emergency response phone number (999 in the UK).
Last updated: 11 months ago