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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Apparently £63 is unreasonable to spend after a cancelled flight!

137 replies

whatistakinghimsolong · 18/09/2026 13:32

I had an easyjet flight cancelled 4 weeks ago.

I submitted for both compensation and refund of expenses. The £63 was made up of dinner the night of the cancelled flight, lunch the next day, buses to and from the airport and a taxi the night of the cancelled flight.

In my mind that’s a really reasonable spend. I’m obviously going to challenge it but AIBU here?!

OP posts:
fashionqueen0123 · 18/09/2026 15:29

whatistakinghimsolong · 18/09/2026 14:58

I don’t think you’ve read my posts.

I would have been in an all inclusive hotel.

I have seen them all now. But regardless you can claim that back from insurance. You’ve paid for the food from the hotel. So claim back your hotel/food costs via that.

fashionqueen0123 · 18/09/2026 15:33

SquidGinn · 18/09/2026 15:02

I think she’s hard of thinking it was blatantly obvious to me and others why claimed lunch and dinner! It didn’t need spelling out 🙄

It did as she said lunch the day after in the original post.

The point is that the airline isn’t the person you lost the food costs from. That was from the hotel. You claim it via insurance. You can spend hours fighting with an airline for this stuff.

I had stuff cancelled before with ATC issues and the insurance just paid up asap because it was a huge known issue. Submitted my receipts and hey presto paid in days.

travelallthetime · 18/09/2026 15:36

RedToothBrush · 18/09/2026 14:31

So it wasn't that the request was unreasonable.

It was because they legally aren't liable.

BIG difference.

I love how youre getting cocky but you're actually wrong....she isnt asking for flight delay compensation......shes asking for reasonable costs which the airline is responsible for

Puzzledandpissedoff · 18/09/2026 15:36

Badbadbunny · 18/09/2026 15:21

Isn't this what travel insurance is for? Have you tried claiming on your travel insurance instead?

There's every chance the insurers will say it's up to the airline to pay and not them, Badbadbunny, and this time they'd be right

How much the flight cost has no relevance here, and though people are getting confused between compensation and expenses they really are liable for the second

Good luck getting them though; it took me a couple of years with KLM, and that was only after a class action had been launched in court

bababamama · 18/09/2026 15:36

I suspect they have a basic allowance in mind, £15 for lunch might be more than they expect - I’d generally spend £5 if I’m in the city for a quick lunch (as opposed a nice going out to lunch meal) £25 for evening meal seems about right but the bus was expensive… nothing you can do about that, just complain, they do usually pay eventually

shuffleofftobuffalo · 18/09/2026 15:40

so I’ve had an easyJet “outside our control” cancellation before. I got about £450 back as reimbursement of expenses (it ended up being 2 nights in a hotel, transport from airport to hotel and back again, lunch/dinner). There were limits and rules eg they wouldn’t pay for luxury hotels (I went for a Novotel 4 star), no alcohol and spend limits on all meals. The compensation is separate and not due for “beyond our control”, they are required to reimburse reasonable expenses, that isnt compensation.

another detail was that I was told to organise my own hotel as all the ones through easyJet were full. I don’t know if that makes a difference.

look up the law and challenge it OP.

Marieb19 · 18/09/2026 15:41

It's an airline try on.

backformoreofthesame · 18/09/2026 15:43

The out of their control is a huge cop out for airlines

You say they blame air traffic control restrictions - and they explicitly mention air traffic control as a thing they won’t cover

sounds a complete bummer for you but they seem covered

shhblackbag · 18/09/2026 15:46

ColdAsAWitches · 18/09/2026 13:39

I don't see how lunch the next day is their responsibility. The rest seems reasonable.

That was my thought.

ifonly4 · 18/09/2026 15:46

In retrospect, you should have checked before spending these sums. I think they may argue you could have spent less on lunch and meal (as you'd certainly find food cheaper than you spent at the airport, ie meal deals last week at Bristol were £5.99 and £7.29 (suitable for lunch).

GertrudePerkinsPaperyThing · 18/09/2026 15:50

They are fuckers who will try to get out of paying whatever they can!

HereIAmAlive · 18/09/2026 15:50

Easyjet are clearly chancing their arm that you aren't going to push them on it so that they don't have to pay. Complain and explain that they have failed to meet their obligations under UK261, give them a deadline to pay your expenses and if they still don't pay and you want to keep pursuing it, you can send them a letter before action. Most airlines cough up when threatened with small claims court.

Lots of people on this thread are confidently giving totally wrong information about the airline not owing anything. Your claim sounds like it's made up of completely reasonable expenses incurred due to a long delay, the airline owes duty of care and your insurer (if you ask them) will probably tell you they aren't paying because it's the airline's legal responsibility.

NancyThompson · 18/09/2026 15:53

Has everyone taken obtuseness tablets this afternoon?

Gwenhwyfar · 18/09/2026 15:54

shhblackbag · 18/09/2026 15:46

That was my thought.

Why would lunch in particular not be on them? If dinner is? Basically every meal OP had to have away from her home or her hotel should be covered by Easyjet if they should be covering any meals.

AlwaysExtraHot · 18/09/2026 15:54

fashionqueen0123 · 18/09/2026 14:55

I think they’ll still say well you would have eaten regardless. Try your travel insurance. They usually pay for delays to cover stuff like this.

But she wouldn't have had to pay to eat out.

fashionqueen0123 · 18/09/2026 16:00

AlwaysExtraHot · 18/09/2026 15:54

But she wouldn't have had to pay to eat out.

The payment for delay covers that.

AlwaysExtraHot · 18/09/2026 16:02

fashionqueen0123 · 18/09/2026 16:00

The payment for delay covers that.

I'd forgotten she would have been in an all-inclusive hotel, if that's what you mean.

DaftHapeth · 18/09/2026 16:03

fashionqueen0123 · 18/09/2026 16:00

The payment for delay covers that.

There is no payment for delay if it’s ATC related!!

Wadsworthy · 18/09/2026 16:05

Why lunch the next day? As well as dinner before the flight? These are expenses you might incur anyway, flight cancelled or not.

NancyThompson · 18/09/2026 16:16

Wadsworthy · 18/09/2026 16:05

Why lunch the next day? As well as dinner before the flight? These are expenses you might incur anyway, flight cancelled or not.

She's explained she was travelling to an AI holiday, so wouldn't have occured additional food expenses.

anon2022anon · 18/09/2026 16:25

For those unaware, here are Easyjets guidelines, stating they will pay these expenses.
Travel
Accomodation
Food & drink
All apparently covered according to easyJet.

Have they paid the new flight cost @whatistakinghimsolong ? Please let us know how you get on, we currently have a claim waiting through easyJet for the same, but coming to about £1600 including flights for 6 people. We could only get verbal confirmation , not written of what thet would cover. Always worrying until it's received.

Apparently £63 is unreasonable to spend after a cancelled flight!
GertrudePerkinsPaperyThing · 18/09/2026 16:25

ifonly4 · 18/09/2026 15:46

In retrospect, you should have checked before spending these sums. I think they may argue you could have spent less on lunch and meal (as you'd certainly find food cheaper than you spent at the airport, ie meal deals last week at Bristol were £5.99 and £7.29 (suitable for lunch).

I don’t think people should have to have the cheapest possible thing to sustain them in this situation- ok not caviar and champagne, but a hot meal for dinner like burger and chips is reasonable.

G5000 · 18/09/2026 16:40

wow, so many posters who are very confidently wrong.

Delay compensation (250 eur for short haul) - not payable if cancellation was due to reasons beyond airline's control. Airlines very often lie to your face though - I've taken both KLM and Lufthansa to court for my compensation. The former claimed it was weather when it was a mechanical issue, and the latter that it was strike outside of their control, while it actually was strike of their own staff. Got money both times.

Care expenses: hotel + airport transfers + reasonable food expenses - should be reimbursed even if the cancellation resulted from extraordinary circumstances.

GinAndJuice99 · 18/09/2026 16:40

I know you're talking about expenses and not compensation for a delayed flight here. I would like to mention though that Ryanair once claimed to me that a long delay to a flight was caused by circumstances beyond their control and they weren't liable. I disputed this and went to Aviation ADR who found in my favour and the airline had to pay up by law.

I don't know the circumstances of your flight delay but it's worth considering. Aviation ADR is a totally legit organisation - not a third party operator hoping for a cut

Greenlawnbrownlawn · 18/09/2026 16:42

Given that we got a whole €4 voucher for food from Ryanair when our flight was delayed for more than two hours I think you can see how they think

They will try to get away with as little as possible, so please keep pushing them OP, your expenses seem totally reasonable.