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Ocado Smartpass

(56 Posts)
WellyMummy Fri 19-Aug-16 16:34:36

I've just had the renewal and it's gone up to £109.
Has anyone else managed to haggle and get a better price? Or maybe cancelled to get a better offer.
I want to continue but the price is steep!

SoupDragon Fri 19-Aug-16 16:36:52

I just cancelled mine. Midweek deliveries are free for over £75 so I still don't pay.

SoupDragon Fri 19-Aug-16 16:37:44

I cancelled it last year and haven't missed it.

It also means I can get, say, a Waitrose delivery when I have a voucher.

notenoughtogoround Fri 19-Aug-16 17:13:35

Mine went up to that and I called them to cancel and ended up agreeing three free months and then £2.99 a month after on a rolling contract for mid week deliveries. They also offered the same deal at £5.99 for any time deliveries.

WellyMummy Fri 19-Aug-16 17:46:56

Not enough - was that recently? £6 per month would be a huge improvement.

KP86 Fri 19-Aug-16 17:49:12

Mine is also 5.98 rolling for anytime but I managed to get first four months free.

barefootbird Fri 19-Aug-16 18:02:48

I think mine is £6.99 for anytime deliveries, I phoned up to cancel when it got to expensive. I keep mine as I can't do without the Christmas delivery slot.

barefootbird Fri 19-Aug-16 18:03:02

per month that is!

WellyMummy Fri 19-Aug-16 18:04:10

Thanks all! Even £7 per month is £25 cheaper. I think it might be time to phone and haggle!

notenoughtogoround Fri 19-Aug-16 19:08:23

welly it was probably about three months ago I think

WellyMummy Mon 22-Aug-16 20:40:20

Ha! After a disastrous morning involving an unanticipated early Ocado delivery and a burglar alarm, I rang Ocado and switched from the Smartpass to a different one, 3 months free and then a 12 month commitment to £6.99 per month, a much better deal.

Thanks to all advice and shared experiences!

comebackautumn Tue 23-Aug-16 13:26:36

top tip, ring again in 3/4 months and they'll put you on a new cancellation offer! There's no contracts. The 12 months thing is just a fixed term.

BooFuckingHoo Tue 23-Aug-16 13:37:13

What benefits does the smart pass actually have? I'm a midweek delivery spending over £75 on an average week so my deliveries are usually free.

comebackautumn Tue 23-Aug-16 13:39:37

10% off 1000 foods, freebies at checkout too smile

ButteredToastAndStrawberryJam Tue 23-Aug-16 13:41:41

I shop every fortnight on a Wednesday, free for over £75 spend.

SoupDragon Tue 23-Aug-16 14:51:27

I never got "freebies at checkout"

HawkingsMead Tue 23-Aug-16 14:56:44

I get loads of freebies - the collagen beauty milk (to drink) is still in the refrigerator months later...

I seem to be getting free crisps with every shop and have had some nice freebies that I've continued to buy.

The 10% off does add up - especially on things like coffee and toiletries.

I just wish I'd stop adding random stupid crap like dulse to my shop. blush

WhoKnowsWhereTheTimeG0es Tue 23-Aug-16 14:58:45

I phoned to cancel about 6 months ago and got the three months free then £2.99 a month for midweek only, but it's gone up to £4.99 now. I rarely spend £75 though and only use it once every two to three weeks, I really ought to cancel, but it's the only place I can get the DCs favourite cereal. I do get quite a few freebies though.

BigGreenOlives Tue 23-Aug-16 14:59:23

I haggled too & told them I resented their practice of rewarding new customers, not loyal existing customers. It saved me quite a bit & I told them that annoyed me.

ButteredToastAndStrawberryJam Tue 23-Aug-16 15:03:43

Freebies!! about 2 yrs I've been shopping with them, not one freebie. sad

comebackautumn Tue 23-Aug-16 16:06:45

But do you have a smart pass, buttered toast?? I'm always getting free gifts at checkout since we bought ours. Never had a freebie before that.

BooFuckingHoo Tue 23-Aug-16 17:29:12

What are these freebies? envy

ButteredToastAndStrawberryJam Tue 23-Aug-16 18:14:48

autumn oh right, the smart pass is the key by the sounds of it.

SoupDragon Tue 23-Aug-16 18:53:21

I had a Smart pass for about 8 years and only got very rare random promotional freebies when my shopping arrived. No change since I cancelled!

HawkingsMead Tue 23-Aug-16 20:11:56

How odd. I've had so many freebies that I've had to turn them down and I often have a choice of freebies. Why is it so variable?

I have noticed that over the summer when we've had Ocado deliveries to outside of London (countryside or small villages) on our holidays we haven't had any freebies. I wonder if it is more frequent in cities or was it just because we weren't at home?

For freebies, I've had Slimfast foods, crisps, crisps, biscuits, crisps, collagen beauty milk, almond milk, Coke Zero, an omelette (?) and can't think of others.

I had to stop the free crisps as we weren't eating them fast enough.

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