I was updating my website this morning and realised that on mumsnet I frequently use the Search For Messages facility, yet I don't have any form of site search on my own website.
So I added it and will monitor it's usage over the next few months.
Do you have a search facility on your website? Do you find this helps identify what visitors to your site are looking for?
When you visit a website, if it has a search facility, do you use it?
If I visit, Amazon, Argos, or any on-line retailer I certainly use the search facility. As I said already, I used it on non-ecommerce sites like mumsnet. So I do wonder if visitors to my own website would use a search facility, or not. Time will tell I guess.
Have you enabled search on your site? Has it helped convert visitors into customers?