Can my employer expect me to keep working with a flashing monitor?

[MrsOfButt]

I WFH FT. All equipment is supplied by work. My monitor started randomly flashing on and off about 2 weeks ago. Made a report with IT, was still able to work. Heard nothing back. (Have already fiddled with and replugged on all wires).

It's been getting steadily worse, today is the worst it's been. Made another report with IT this morning, (crickets ever since), sent a message to my manager in case it goes off completely. (She's about as useful as a chocolate teapot at the best of times).

I've managed to work throughout the day, but I've got a massive migraine now with the on and off flashing between 8 and 5 all day. Honestly I'm hoping the bloody thing just won't turn on in the morning so they'll have to send me a new one.

Can they really force me to work with a flashing monitor for 9 hours a day? If we were in an office (the entire dept is remote) I feel like it would have been fixed straight away. Can I refuse to keep using it and push them to send me a new one?

Is it IT that actually sends out the stuff? Do you also have a facilities/office manager?

I'd email your manager, IT, and the office manager saying please contact me ASAP to arrange collection and replacement of faulty monitor. Or temporary replacement laptop. I am unable to work at all until this is fixed. Even cc in HR.

Then just wait. It's broken so is unusable. They'll soon do something when your work isn't getting done at all.