Which of these 2 candidates would you choose for GP receptionist job?

[CheesySprouts]

In a very large and very busy surgery with complex and challenging patient demographic.

Candidate A:
Early-mid 50s
NHS experience albeit not in GP surgery
Very very nervous in interview (although self aware of this and assured she enjoys a laugh with colleagues etc once feels more at ease)
Seems quiet/meek (concerned might be overwhelmed by the role)
Life experience is a plus

Candidate B:
Early 20s
No direct experience but transferable customer service skills
Enthusiastic/bright/actively seeking role in NHS as wants rewarding job involving helping people.
Lack of life experience. Poss wee bit idealistic (might also be overwhelmed by role)

A or B?

I was a GP receptionist, quite a long time ago, think it's tougher these days. My replacement shadowed me for a couple of weeks, she was quite young and inclined to be judgemental, I think due to having less life experience.

This would be the person who comes in to find their display flipped upside down, their keyboard missing a flap and the wireless mouse strangely switched off.

A, meek and mild in one interview doesn’t override valuable experience. I also have a friend one would called quiet and mild, however under pressure, being verbally, she’s calm, clear and articulate. Don’t right out the queiter person, they often have valuable skills that are overlooked.

However, also trust your gut.

A.
B will not stay long if wants a rewarding job in the NHS, I don’t think they intend to stick around long.

Neither, but I’d also sack you for sticking this on the internet ffs

Invite them.both back for a cup of tea.

I think this is a reverse.

A. But I think it’s extremely unprofessional to be posting this on here.

Same

Partly because I hope/think no professional would be stupid enough to disclose this kind of information on a public forum or give the impression they turned to a public forum to make their recruitment decisions