As of the 31st of this month i am redundant.On this date i should be receiving my redundancy pay .The paper work i have to sign so they can release the redundancy pay arrived on saturday.There was a query i had with it so i called and spoke to them.The woman i spoke to ,before i said thankyou for your help etc,then said "oh btw you have missed the march deadline so you wont get your redundancy pay until the end of April as the cut off point was today"
I then asked her why i had not received my paperwork before saturday and she just said it wasnt her fault as she didnt have the paperwork to send me until wednesday.
I mentioned this to other collegues and they are yet to receive their paperwork so will be in the same position as me.
How do we stand legally ??