Any one working at Sensee?

[dawngreen]

I am thinking of applying to work at Sensee. What are the hours/pay like, and do you work full or part time.

Bumping this as also considering

Anything on glassdoor?

I got offered a job with them and although I didn't take it up I was impressed with the woman that interviewed me. I seem to remember you could choose either part or full time. There was a system where you chose your shifts to a certain extent, maybe on an app. I think?

Pay was minimum wage for the role I was offered.

@disneylover367 did you get as far to see how the shifts picking worked?
I have lots of customer service experience but wary of applying. I'm keen on back to contact centre but from home but now I kid so want to do it around them/DH

No I didn't get that far, I remember the shifts were released in advance and my plan had been to work 25 hours per week which they were fine with. You could always to do the test online and have the zoom interview. From doing the test to being offered a position took less than a week.

Can you remember much about what was asked in the interview?

I'd need to buy a new computer, only have an 8year old laptop but don't want to pay to set up a full home office for nothing so trying to get as much info as possible

I was asked what I knew about the company, what qualities I thought were important for the role, usual interview questions. There was a role play which was pretty straight forward, I was given a few minutes to read through and prepare. I had to show the room I would be working from, it had to be a spare room with a proper desk and computer chair, you couldn't work in a living room etc unless you had space for the set up. They were big on not being distracted/disturbed.

They offer a lot of help to get the monitor and correct equipment, my chair wasn't good enough and they said I could get one as soon as I could and they would check it.

Oh they insist on a spare room? I was planning on setting up a office in my bedroom. This might be a problem

I have a NVQ in customer service, but I don't have any experience working in a call center.

@Oldlearner I think if you had space in your bedroom that would be ok, definitely worth checking

@dawngreen I didn't have call centre experience that wasn't a problem.

I don't have a nvq but I have almost 10years experience. It's been a few years since I worked in a call center since my DD c was born so my confidence has taken a knock.

I might start a new thread to see if anyone works there now to get an idea of what the shifts are like. I need to know how difficult it would be book shifts around my dh.

@dawngreen have you applied?

I am just sorting out my office at the moment, its become a bit of a dumping ground. Then I will apply and see how things go.

Good luck. If you have time can you pop back and let me know how it goes.

I'm considering emailing them (if I can find the address) to ask a few questions before I consider spending on a home office

When I apply I will pop back here later @oldlearner.

Call: +44 (0)203 056 9380
email:[email protected]

9am to 5pm - Mon to Fr

@dawngreen thanks so much

Just wondered if there were any updates for this thread as I’m in the middle of an application.

I did not apply at the time due to bad health.

Sorry to bump and remind you
i hope things are better now