Hi. I work 20 hours a week and a single parent. I have recently joined universal credit and I was hoping for some help from them with possibility of getting on some courses (which was absolutely useless) ever since I got into contact with them I have been having to go to the job center every 2 weeks which is a nightmare because I'm having to leave work early ( I finished at 1:30pm) to get to the appointment on time or they give me times around the end of school. I have spoken to the girls at work who are In the exact situation as me but have not ever been contacted by the job center. I have asked the job Center and they just tell me everyone will have to go to appointment but I know that's not the case. Any help?