I'm having a 'mare! My DBS certificates are on the update service and now it is asking me to renew my subscription. I've never paid before - I think the first one must have been a voluntary position and any I've subsequently added I'm sure it hasn't asked if it is voluntary or not. Anyway, if I don't renew it looks like I may not be able to work (I'm a supply teacher) and it seems I have to apply for a whole new DBS check. Is this right? How have I managed never to pay for the update service up until now. The helpline is closed for the day and I am freaking out. Anyone got any wise words?!