I have a new colleague based in a different country. She’s been brought in to look after clients in her own country and took over one of mine. She has a great personality but took over my project as the company wanted someone else not at my level but more senior. Also they said they found me not v friendly (I am but they’ve always been v formal and didn’t respond to any chit chat). Anyway I asked my colleagues including our newbie a question re her country. She forwarded on an email that covered her region and mine saying she’d answered a similar question. I reviewed it and she has blatantly got the wrong subject matter and given wrong advice for my region. I said I’d replied to the same request but she had got subject matter incorrect and the reasons why. She replied to say she hadn’t got it wrong so I left it (when we met at a F2F with work she said she was open to feedback so thought I was doing her a favour so she didn’t give incorrect advice).
WWYD? Really she should stick to giving advice from her own region and seeking advice from colleagues from another. I worry as she’s been brought in to save the day re my client but knows less about the subject matter!