Reason for being refused was that staff have been trained and put in the team to cover my absence. Projected workloads confirm that staffing levels are correct, therefore reducing my hours to XX days a week will not enable the team to meet customer needs
Am appealing on grounds that they didn't give the request proper consideration, not prepared to compromise etc.....I'm typing it in word atm but its all a bunch of un focused waffle!!
Need to be concise, to the point etc etc!