Hr and payroll are outsourced and they haven't paid me. I notified my manager of return to work dates after maternity leave and requested kit day payments well in advance of pay cut off date. Chased up manager when hr said it wasn't done, then chased up hr who confirmed it was all done and I would be paid. Now I've not been paid and I'm told by hr that both types of payment missed the cut off date. This can't be my error as I don't need to submit forms, just inform my manager. There were similar problems last month that haven't been resolved and it has cost me a lot of money in phonecalls.
I'm going into work with baby tomorrow because telephone and email hasn't worked. I'd really appreciate any advice on how to handle this as I've been so stressed about it since I received the email saying they weren't paying me.