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Mediation

4 replies

TiredNick · 30/03/2017 21:24

Hi, has anyone been through the mediation process at work with manager and team member? Don't want to give lots of details, but wondering if it's worth doing or a waste of time.

I am the team member by the way, thanks for any comments.

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daisychain01 · 31/03/2017 14:31

Do you mean, mediation with a view to resolving a problem/grievance, if so, yes I have experience.

As regards whether it is worth it, it's difficult to give a binary Y/N answer without knowing the 'bare bones' of the circumstances. I'd say there is a higher likelihood of successful outcomes if

  1. Everyone 'plays nicely' i.e. It is run fairly according to company policy
  2. All those involved are motivation to find a solution.
  3. Agreements made in the meeting/s are followed through and everyone is committed to moving forward it's the actions agreed.

That's a text book theoretical "in an ideal world" answer. Life in the workplace and your specific scenario is much more nuanced but it's good to aim high!

daisychain01 · 31/03/2017 15:18

Sorry are motivated not motivation

daisychain01 · 31/03/2017 15:23

As it's just you (team member) and manager, there ought to be an independent person like HR overseeing proceedings otherwise the manager has a distinct advantage over the employee due to their seniority. Make sure you exercise your right to be accompanied by either a colleague or union rep.

If you can get hold of your HR policy, it will help you to read through how the process is meant to run, then you'll get a comfort factor it is being fairly administered.

TiredNick · 08/04/2017 20:29

Thanks daisy, sorry for late reply. Have had a look at policy and seems to be the way forward so will see how it goes! Can't give details here as they know I am a mumsnetter. Appreciate you replying.

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