Hi
I am looking for advice on how to handle my childcare voucher situation.
I am currently on maternity leave with my second child and have been
claiming the vouchers. This month is the first month it will be smp only,
everything I have read on here and elsewhere told me I should receive
the vouchers on top of the smp. I have not!
I rang the voucher company that handles it just to confirm before I have to ring work and they told me that the scheme rules state the vouchers will not be given for any reason if there are no funds to pay for it. So as they can not be taken off the smp they will resume when I return to work.
I am going to ring my employer tomorrow but does anyone have any advice/experienced this?
Thank you.