Looking for some advice on completing my flex work application. Not sure how to word things. I'm probably being a bit dim I know but want to get it in ASAP. So it asks how the company and my colleagues will be affected by my change in hours. I honestly don't think there will be a great affect to be honest. I work in a small department within a call centre environment. I have a caseload to manage and get new cases allocated to me on a daily basis. The dept only works mon to fri 8 - 5 but within that there are 2 shifts (8-4 and 9-5). Instead of working mon to fri I am planning on asking to work 3 days 8-5. As normal shifts are 8 hours on the days I'll work I will be providing extra hours phone cover. So I was planning on saying this: I believe that any affect on company x and my colleagues will be minimal. On the days I will be working I will be available to provide additonal phone cover during the extra hours. In addition I will manage my cases efficiently in order to continue to achieve my targets/work towards department targets