We are having the garden landscaped and all laid to patio because our decking is rotten through, used to have rats living under it until it became too wet even for them and was frankly a death trap.
They came in and started lifting the decking and it had been laid directly on the old patio. What a lovely surprise. Our landscaper immediately identified the slabs and so we decided to make the old patio good with new grouting and new slabs to match the old ones. Then the bit of the garden that is peashell and weeds will also be laid to patio.
Must have saved ourselves at least £1,000 if not more.
Sofa company are being a bit threatening. Called at 4.30 to say the technician said the photos showed it was the mechanism which is not covered by warranty so tomorrow's visit will cost £250 including postage for the new part. I said it was an inspection not a repair so how could he know and would they send me his report. And presumably he wouldn't be attending if he didn't have the part. And I'm exercising my statutory rights.
Next thing I know they email at 5pm to say it is an inspection but it will cost the money to fix. I've said I'm not paying for a fix or an inspection and I want to see his report.
I think they are trying to soften me up to pay and the Walrus is very much saying just pay the money. In which case I told him he can manage the visit and talk to them because I'm not backing down. He doesn't want to do that.
I have an expert's summary which says it's a structural failure and he will charge me £350 and travel to inspect it. Which I will claim back from them. It really will be cheaper for them to fix it free of charge. I'm just bloody furious that I keep having to fight for my actual rights.
But we already have a patio 😁