No, true.
But you can just have some appearance of reflection, or being able to see things from the pov of others. Or having reflecting and had some empathy for sm.
Or indeed of having read around the issues you've been called to speak about.
MTM saying she didn't know anything about anything is just stupid. It's so glaringly untrue ot undermines everything else she says.
And MD could have conceded things like 'I could have been much more clear about the email password' rather than, ' her solicitor could have helped with that' without harming her case and at least coming out of it less petulant and nasty. And to say she didn't notice the picture of the fetish man....
However much the bias was in the R favour and however much the Judge has taken again NC, the R witnesses today did absolutely nothing to paint themselves as honest, transparent and straightforward at all.