I remember many years ago, trying to get a medical treatment on the NHS which wasn't available in my area. No worries, I thought, the government has said that in these circumstances, anyone can apply to get their desired healthcare from another area. So I applied & was told, "We're not doing that. You won't get it."
So I was referred for a lesser treatment which WAS available in my area, & again I relied on the government's announcements, in this case that everyone would be seen within x months. That time came & went & I contacted the NHS to find out why. "It's not a guarantee, it's just a target," I was told.
Plus ca change...