Just asking as two threads have now been deleted.
No one understands why.
One was offering support to someone feeling low. What can be wrong with that?
The other was asking what did we do wrong.
@MNHQ if you feel something is "NITS" you need to explain how?
Otherwise it just seems totally subjective.
And if something has been said that is wrong but nobody knows it is wrong then we are in some sort of vicious circle of opaqueness.
This is genuine request for clarity.