No ‘women’ option

[Ehmbeeh]

Boots chemist online shopping - is it ok for there not to be ‘women’ option for shampoo?

Boots have acknowledged my enquiry so now waiting for explanation.

“I wanted something for my thinning hair”

Not the point of the thread, but are you aware of Minoxidil? My hair was getting very thin after I’d been ill and it has made a big difference. It’s expensive, but for me, definitely worth it.

AnyOldPrion - thanks for the info 🙂

Not sure that women being the default consumer is much of a win. It just means advertising works and many women think shiny beautiful hair is worth spending money on. Men, less so. There are of course more men now with longer hair and who put more time into grooming, but women are the primary target demographic for beauty and cosmetic products.

The following is a copy of the response I received from Boots. It does not offer any explanation and that is what I asked for, poor show, maybe I ought to consider making a direct request for them to change their practice, any point?

Thanks for contacting us regarding the shampoo search options on our website

I would like to reassure you we take all customer feedback seriously and I have logged all of your comments. We will continue to monitor this for similar feedback.

Your reference number is ***. If you have any further queries you can get in touch via our contact us page where you can also ask our Boots Virtual Assistant for help.

Kind regards,

Adrian
Boots Customer Care