Flat white with an extra shot please.
I'm using my 'old' name for this post, because it helps illustrate my example.
We have a new cashless payment system for the canteen at work. To load you card, you have to set up an online account and enter your bank details. Usual statement about details having to match the name on your bank card. I tried to do this. Drop-down menu for title (which is a compulsory field) has the following options: Mr, Miss, Mrs. My bank card says Dr Oubliette Bravo. So I phone the help desk.
Me: I can't enter my name as it appears on my card - my title is Dr and this doesn't exist on your menu.
HD: oh just put Miss or Mrs, the title field isn't important.
Me (wondering why it is a compulsory field if it isn't important): OK, in that case I'll put Mr.
HD: you can't do that - it isn't your correct title.
I put Mr. It was fine. But why is there no option for Dr - especially as I work on a science park where ~60% of the staff have a PhD (the company in question runs several science parks).