When I was a teenager, in the 1980's, my brother introduced me to a series of books set on a hospital space station. It was staffed by humans and aliens and tended to any sort of creatures that came their way. In particular they would come across different life forms and had to work out what, for that species, "normal" was so they could treat them.
I loved the books, have a DD that is reading everything I can lay my hands on at the moment and think they might be a good intro into the genre.
Surely the collective memory of the hive can help me?
Oh and I have asked me brother and the useless ejitt has no memory of them at all!