The ASA has now ruled twice that Team RH’s “£7.99 per month” adverts were misleading because they did not make the 12-month contract clear. The latest ruling was in August 2025. You can see it here: https://www.asa.org.uk/rulings/team-rh-fitness-ltd.html
If you’ve been caught out, you should call Citizens Advice Consumer Line and ask them to pass your case to Trading Standards. The more people who report their experience, the more seriously it’s taken.
If genuine it helps to explain things like:
- That you didn’t realise it was a 12-month contract until too late
- What happened when you tried to cancel
- If you’ve had worrying or pressuring emails
Just be honest, if you didn’t see it was 12 months that’s because if was effectively hidden in small print! And the ASA agreed that small print was not enough and was misleading.
The fact that the ASA has ruled against them twice shows they don’t care and are still relying on the same tactics. If enough people share their experiences, Trading Standards could potentially take enforcement action. That could mean contracts being cancelled or even refunds ordered.
They have been getting away with it for years but two misleading advertisement rulings from ASA speaks volumes!