Team RH direct debit?

[Svict86]

Hi, I've come here as there's nowhere else I can find to post and get advice about this as Tattle is invitation only.
Just wondering if anyone has actually had anything come of cancelling a direct debit with TeamRH? I stupidly joined without realising it was a year long contract and that same day I emailed them telling them I wanted to cancel, of course they said they couldn't as I'd downloaded their digital content. I replied saying I had no intentions of paying any further payments anyway, immediately deleted the app and now the direct debit notification has appeared and I immediately cancelled the too, but I've heard they send emails threatening debt collectors which I'm in no position for, has anyone heard of anyone actually getting visits from these debt collectors? I have read that for the most part the emails just eventually stop?

There are a few threads about him already, as far as I'm aware nobody has ever had any action taken against them. Just a few threatening emails that eventually stop

https://www.mumsnet.com/talk/weight_loss_chat/5084548-team-rh-has-anyone-actually-been-visited-by-a-debt-collector?page=5&reply=139880233

https://www.mumsnet.com/talk/am_i_being_unreasonable/5201485-team-rh-threatening-letters?reply=139523453

The ASA has now ruled twice that Team RH’s “£7.99 per month” adverts were misleading because they did not make the 12-month contract clear. The latest ruling was in August 2025. You can see it here: https://www.asa.org.uk/rulings/team-rh-fitness-ltd.html

If you’ve been caught out, you should call Citizens Advice Consumer Line and ask them to pass your case to Trading Standards. The more people who report their experience, the more seriously it’s taken.

If genuine it helps to explain things like:

• That you didn’t realise it was a 12-month contract until too late
• What happened when you tried to cancel
• If you’ve had worrying or pressuring emails

The fact that the ASA has ruled against them twice shows they don’t care and are still relying on the same tactics. If enough people share their experiences, Trading Standards could potentially take enforcement action. That could mean contracts being cancelled or even refunds ordered.