Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Weight loss chat

A space to talk openly about weight loss journeys and challenges. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any diet.

Anyone starting Zoe in November?

329 replies

alloutofcareunits · 30/09/2023 12:22

Not just about weight loss but thought this might be the best place to post the thread. I've just signed up and should be starting in November, wondering if anyone else is and wants to share experiences?

OP posts:
Thread gallery
38
TerribleWoman · 01/01/2024 14:07

Brilliant, thank you. Back on the wagon.

follygirl · 05/01/2024 13:52

Just about to start my test. I've picked tomorrow as test day and have attached my sensor. However I'm now concerned about posting the samples as I'll miss Saturdays post so it will have to be posted on Monday.
Is that too late? Should I change the date to Sunday and can I do that now or is it too late?
Already feel as if I'm messing it up!

cassandrap · 06/01/2024 17:16

Zoe is a good concept let down by software glitches and patchy customer service. I hope your app works without the glitches I experienced.
I followed instructions meticulously. Responder A acknowledged a "glitch' with the gut transit time flagging up as overdue after it had initially shown completed successfully, but then disappeared. Software glitches happen and she was polite and helpful. The prompt asked me to use the plus icon but this 'was not available on first day of testing' - so why show the prompt before the icon is available?
I waited as instructed for the prompt to activate the LibreLink. I followed the instructions carefully on the page I was taken too. It seems this was not the page Zoe intended and as a result the sensor results were not available to Zoe. Responder B wrote 'In relation to your sensor you have incorrectly logged in with your personal information and not the credentials provided by us'. In my brief experience Zoe software has too many glitches and customer service do not take adequately take responsibility for errors in the software but blame the user.

New posts on this thread. Refresh page
Swipe left for the next trending thread