The post in full...
As mentioned last night, there is still nothing confirmed as the GPhC has not released any official statements or contacted us directly. There has been a lot of discussion around this, and rightfully so. Stricter regulations should be applied, as there are pharmacies that don't even require mandatory checks, such as body image uploads. We must remember that these are prescription medications, and as prescribers, we are responsible for carrying out the necessary assessments before supplying them.
To help address any concerns, here’s a quick FAQ:
- What does this mean for me as a customer?
For now, there is no change in our process. We are monitoring any updates closely and will inform you of any changes. Our goal is to ensure a smooth transition for our patients if stricter regulations are enforced.
- I already have an order in place. Will this affect my current supply?
No, if you already have an order confirmed, it will be processed and dispatched as usual. Any changes in regulations will not impact current orders.
- When should I place my next order?
We recommend placing your next order as usual, following your current dosing schedule. If any changes arise, we will communicate them directly with you, so you’re informed in advance.
- How quickly will I receive my order?
Our current processing and delivery times remain unaffected. Once your prescription is approved, orders are dispatched within our standard timeframe to ensure you receive your medication without delay on your selected delivery dates.
- What if stricter regulations affect future orders?
If the GPhC enforces stricter measures, we will update our procedures accordingly. Rest assured, we will guide you through any changes to ensure you continue receiving safe and compliant care.
WHAT OUSHK MAY DO GOING FORWARD
To stay ahead of any potential changes and maintain a seamless experience, we are considering some process updates:
• Video Consultations: While video consultations take up time, we may require each patient to have at least one as part of their care plan. This will be gradually implemented to ensure compliance without overwhelming anyone.
• Mandatory Image Uploads: For now we may make it necessary for you to upload full body images that include you holding a piece of paper with the current date written on it. This will again be required every 3 months.
• Scales Verification: We may ask for images of your weight on scales with the current date and your name visible.
These changes will be introduced gradually. My biggest request is to please be open-minded and patient as we adjust. Let’s work together as a team to ensure everything runs smoothly.
I understand that filling out questionnaires and uploading images can feel frustrating, but if we all get in the habit of taking the required images every 3 months, we won’t face any issues with ongoing changes for now.
If you have any questions, please leave comments on here and not send us emails about this. We are always here to support you and I promise that we will keep you updated through out this.