i registered my second child at a tuition place for Sept and paid £250 deposit. i immediately received confirmation and DD mandate for future payments when she does start. when they received this I got a call saying I had overwritten on my existing child's details and as such i would be refunded my deposit less £35 for admin fee. I have been told this is good will gesture which i am still trying to understand. I feel i have been extorted. Pls share ur thots or experience