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Disney Waiting Room

9 replies

Trotula · 28/08/2026 08:24

Have I entered a parallel universe?
I want to order a Disney toy for a birthday gift and have been checking out toy shops and Disney Store. Just decided what to buy and gone onto Disney Store to order and I’ve had to join an online waiting room apparently “to make my experience a positive one”!
This is simply to access the website!
There are over 72000 people in front of me!!
The only other option I’ve found to buy this toy is via Amazon which I loathe; funnily enough I can purchase it from DS via Amazon.

What is this fresh hell?
Who has time to hang around waiting to get onto their website to actually spend money??

Down to 71000 in front of me now!

OP posts:
BlueFlowerySky · 28/08/2026 08:32

It’s nothing to do with giving you any sort of magical experience. It’s to manage numbers to the website so that it doesn’t crash.

IthinkIsawahairbrushbackthere · 28/08/2026 08:36

I apologise for not believing you. I thought I would have a look myself and there are 797 301 customers ahead of me. I understand that it is to manage traffic so that the website doesn't crash but you would think that with all their millions they could increase the capacity of the website.

ChalkOutlines · 28/08/2026 08:41

Oh apparently they’re launching some new range(never heard of it) (the event referred to on the waiting page) and I guess they expect a huge number of visitors and it probably creates a bit of hype as well. It should definitely be temporary.

Trotula · 28/08/2026 08:50

IthinkIsawahairbrushbackthere · 28/08/2026 08:36

I apologise for not believing you. I thought I would have a look myself and there are 797 301 customers ahead of me. I understand that it is to manage traffic so that the website doesn't crash but you would think that with all their millions they could increase the capacity of the website.

Honestly don’t apologise, I didn’t believe myself and wouldn’t believe anyone else it’s absolute madness.

OP posts:
IthinkIsawahairbrushbackthere · 28/08/2026 08:58

Apparently it's because they are releasing a new set of Lorcana cards!

Toottooot · 28/08/2026 09:00

Lorcana drop 🤷🏻‍♀️

OhNoooooooooooooooo · 28/08/2026 09:02

Trading cards are where the money is!!! Don't underestimate the spending power of grown men! See also why Lego sets are so bloody expensive (grown adults buying children's toys....)

Sparrowsandbudgies · 28/08/2026 09:18

This isn’t a normal occurrence (I order from Disney a lot), it’s because they’ve launched the cards as mentioned above.

Trotula · 28/08/2026 09:34

Thanks for your replies I really wanted to get this sorted today ao hopefully it won’t last too long!

OP posts:
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