Today a boy in my class (p/t doing maternity cover) did something to another child which was clearly unpleasant and uncalled for. He is 5.
So I told his mum, look this is what he did. As usual, he must have done that because he was provoked, to which I replied it doesn't matter what the other boy did, your son should not have done it - he knows better than that. Then she went on a tirade about how her son hates me because I always shout at him and the rest of the class
and all the other mums say the same thing. Deflecting somewhat? Absolutely!
But it really upset me, even though at the time I was very professional and cool. I think what upset me more was that I stood there and let her talk to me like that. And I have a lovely class and hardly ever have to raise my voice.