In regards to the interesting posts about how M&H could rehabilitate their image, I think their biggest problem is that they believe it's the media who are responsible for their unpopularity, not their own words and actions.
It seems they think that if they just keep hammering the PR and telling people how good they are, then they'll be able to force people into believing it.
I wouldn't be surprised if ultimately that was why they split with Sunshine Sachs and have had various very experienced PR chiefs employed by Archewell come and go in a short space of time. I'm sure they must be getting good counsel, but they believe they know best, refuse to listen and insist on this continued onslaught of publicity - which unfortunately for them, a lot of the general public can see right through.
I've never seen anything close to self reflection from either of them in any of the interviews they've done - all the negative press and criticism they've attracted is unjust and racist, from their point of view.
If they stepped back for just a minute and had some honest self reflection on how their own actions or words have contributed to this perception, then they could take a path to significantly improve their public image. But while they're entrenched in victim mentality and 'we're right, everyone else is wrong' - that will never happen.