Help....I need your advice!!!

[Scooby85]

So, I have a condition where my body produces more sweat than normal, I shower multiple times a day, wear deodorant and fragrance, but can still sometimes smell a ‘bit off’.
I go to a vets practice in a small town, and have done so for years, other vet practices in the town are crap. One day one of the receptionists turned to her colleague and whispered ‘he stinks’. I was the only male there at the time, and another customer who was stood next to me also heard this as when I looked at her she gave me a really awkward smile. I never said anything, paid by bill and left. (I am very ‘hot-headed and am suprised I didn’t say anything, but think it was due to the humilitation)
Today, as I was walking into the practice, one of the original vets who was there at the time of the ‘he stinks’ incident, turned to her colleague and said ‘he stinks’. I didn’t hear this, but I lip read, and it was pretty clear, as the one she said it too looked at me as though ‘oh shit, he realised what you said’ look.
This is real I’m affecting me, as I can’t stop thinking about it and it is REALLY getting me down!!!!!!!!!!! I feel sick each time I think of it!!!
Do I complain and explain everything to the practice manager??? I am worried it may affect my dogs treatment at the vets, but the incident is going to make me ill!!!!!!! 😢

I am glad you decided to complain. Their behavior is unprofessional and I would imagine the PM will be horrified. You deserve to be treated professionally and courteously by the receptionist whether you have a medical condition or otherwise. I used to work in my Dad's Pharmacy as a teenager and now have a professional client facing role. Over the years I have met people with a variety of conditions that cause them to look, sound or smell different to the "norm". At no point would it have been acceptable for me to be rude to them and my Dad would have fired me had I tried it!

Hold your head up high and defend you right to be served professionally by people you pay to do so.

Thank you!!👍
In the grand scheme of things, what I’m going through with my condition is nothing compared to what others are going through...but due to how I was treated it affected me so much!!
Little did I know that the practice manager has left the practice, and I received an email from one of the practice partners who stated he was shocked an horrified of what has happened and would like to see me in person later on in the week.