i think another problem was there when the plane hit teh first tower everyone thought it was an accident.
i was in Denver, two hours behind, getting ready for work. and was thinking, 'Oh, what a horrible accident,' and then having to drive off to work.
when i got there, everyone was in the TV room (i was a medical secretary in a hospice), even the patients who still had some mobility.
the other plane had crashed into the second tower.
it was just so shocking.