I am absolutely struggling with this @AlohaRose - my gut is saying, stop over reacting , trials and tribulations etc , but it's still fire they're playing with . You're kind of invinvible at the age .
We all know more now, we all know better .. and I think that continues with the comming generation.
That's where I'm stuck.
First of all, blessed that the ambulance was called, at all, such a blessing - and it's not about, should have done this and when they should have etc .. because the fact it did happen, is a g#dsend.
Personally, from that point on, and once everyone's ok and recovered. I definately want a lessons's learned chat. They r not always that useful, still do it when you can.
I'd love for the lot of them, to be sent for a day of education on the matter. I'd love for them to have to be lectured all day, about it. Like they have speeding fines, but also the choice to take a class (stll get the fine lols but not the points).
That would be an outcome. It's impossible to make that happen, without a policeofficer or social worker shaking their fingers at them.
As far as due diligence goes - excuse me? A child succesfully purchased this - and we've seen it in the movies - the cashier asks a few questions, tries to catch them out, whatever.
I have zero knowledge about the protocol for that, i'm certainly interested now.
So what training do they get:
When I got through to a person, "You need to speak to the store manager on duty that day," then, ".. and I can't connect you to the store .. "
This goes ages, dropped lines , call backs , poor signal .. blah
Approaching the third hour, I get through to a cust ser manager, who says, "It would be the fault of the staff member on the checkout."
I asked, why? And what are they supposed to do?
Then, all these broken biscuits fell out of their mouth," ... Compare the photo to their face ...," Ohhh really .. is that how it works .. ?
Are you kidding me ? That they don't get any training on this?
So, @Frozenberries @BeerForMyHorses @MermaidEyes @shiningstar2 @AlohaRose @HoppyZippy
Either they don't training, or that cust ser manager doesn't know what training, or if, and that attiude will have rippled out to all the managers at the same level, and all the employees at lower levels.
It is definately not the cashier's fault and no one need lose their job, but they still ought to be accountable.