OP, have you given your DD a “proper” row? I learnt from a fine example of how to do it in “Educating Essex” when one of the TAs at the school dealt with her DD for phone bullying. When her DD blamed her sister for some of it, the TA didn’t let her off at all – instead she called both girls in and gave them both hell. And she made it clear that they had shamed her – that she was a TA at the school and people judge the parents when their children bully. You can do similar “I’ve known Mrs Jones for X years, how do you think I can look her in the face now? What must she think of me? And you? Yes she was very gracious about it on the phone but that doesn’t make what you did all right.” Your DD needs to be firmly in disgrace at home first , then you give her the ways to make things better, apologies, consequences etc., and you can all move on.
It’s important to get your DD’s side of the story but don’t water it down. There’s a difference between “I didn’t kick him, I was on the other side of the room” and “I didn’t kick him, I was waving my foot around and it happened to hit him”. You could say “that is a kick” or you could just treat the watered-down version the same as the full version. You can also channel Judge Judy “if it doesn’t make sense it isn’t true”. I am assuming that the earlier version is what the school told you? For this new version about pulling the girl away from the bag, which either waters down or flatly contradicts the earlier story, you can tell her “You had no business pulling her, how did you think it would end?” or ask “Is that what you told the Head of Year?” (or whoever talked to her after the incident) Either she didn’t say it because it wasn’t true, or she did say it and the HoY didn’t see that as any excuse, so you don’t either.
If your DD says she was scared of her friend etc, then take that in but don’t let it derail you. Tell her “OK, I hear you are having problems with BullyGirl. We will talk about that later on and we will find ways to deal with it. But right now we have to deal with what you did to Victim”. Try to get across that it was her decisions and her behaviour that got her excluded. Even if BullyGirl was the teen equivalent of Genghis Khan that doesn’t let your DD off from physically attacking another girl. Having to accept full responsibility for her own behaviour may be the first step to your DD rethinking her relationship with BullyGirl.
YY to DianeTheDiabolist about the need to apologise unreservedly. It’s good for the victim and it’s good for your DD too. Apology is a first step towards empathy. We teach little kids to say thank you for things they don’t want because it shows respect for the giver’s feelings and because that’s the first step to learning to appreciate other people’s generosity. Apology is the same. I expect your DD will already be feeling very sorry for what she did, but even if she isn’t, insisting on an unreserved apology will make it clear that she should. A phone apology is not enough. OP, could your DD make a personal visit with apology, note and chocs/flowers bought with her own money before she goes to her GPs?
One thing to be cautious about in terms of asking the school to do restorative justice etc, in an ideal world they will have some of this in place but also be careful that it doesn’t come across as you expecting them to do your discipline for you. Your DD needs you to do your side too.
Best of luck!