So tonight I was on my phone when suddenly the keyboard vanished and Ive been spending hours getting really annoyed trying to find out whats happened to it. The phone is only four months old. Ive been unable to switch it off for about three months. Also when I go into gmail I cant get onto my other account as the app just stops and disapears. I have bought another phone the same and am tempted to buy another for when this new one inevitably goes wrong. Anyone any ideas please? Ps, its a MotoE15. Im using our laptop to write this but its awkward in bed.