Google Play Services error

[thirdfiddle]

Hi - wondering if anyone has had this problem. I think Family Link parental control software may be exacerbating it so i may have more chance of finding help on a parenting forum...

My daughter is getting a persistent 'Google Play Services keeps stopping' error message on her phone and no apps will open, including Google Play Store so I can't try reinstalling or updating anything.
I've gone through various help things and all come down to factory reset device.

But I can't. Normal factory reset option is disabled, the hard factory reset option is also disabled - it doesn't appear on the Recovery options menu. And I can't reset via Family Link, presumably because it's an app and therefore isn't working. All I've succeeded in doing is making the device no longer appear on my own Family Link app.

Any ideas?

What make phone is it, you might have to flash the manufacturers ROM onto it, i did it before to undo updates on a samsung tablet and a google pixel phone

It will insist you enter in the old account and password, then the parent account and password, them it will ask if you want to sign in, i wouldnt, i'd make a new child account incase the issue is restored

Motorola E30. I didn't understand "flash the manufacturers ROM onto it" but will look it up ... Erk, you think we need to kill her whole google account? She is hoping to be able to retrieve contacts.

And thanks so much for taking the time to answer, I've spent too many hours poking it and googling in vain.