Smug thread- got free pair of Birkenstocks!

[mrsflux]

Just got my new Birkenstocks.
even better they sent another pair, different style same size. No charge! The invoice in that box was same as in the box of the ones I paid for!

Pretty sure they messed up- can't check bank statement till dh brings laptop home tmrw but think theyforgot to charge.

Should I fess up and tell them or keep them as I'm a loyal customer of this website and would be pain to send them back to Germany.

Want to keep them and feel v smug. But do feel a teensy bit naughty

I think you have been fair. I didn't say you should keep them, but I suggested you notify them and let them arrange collection. It's crap that they didn't reward your honesty.

You my polish your halo .

heard nothing back yet.

now i have the dilemma of what to do if they don't respond to me telling they need to organise a pick up.
do i post them?
do i wait and see? for how long?
do i claim them as my own?

Send another email telling them to sort out collection.

And then just shove them in a cupboard for a bit.

I'd say the same as tracey. You have taken all reasonable steps, so it's down to them. I'd be tempted to give them a deadline of, say two weeks, and tell them you'll 'dispose' of them if they haven't collected by then.

Agree with nigglewiggle.