Please or to access all these features

Style and beauty

Looking for style advice? Chat all about it here. For the latest discounts on fashion and beauty, sign up for Mumsnet Moneysaver emails.

Charity shops, I apologise

228 replies

thedevilinablackdress · Yesterday 07:56

I've loved charity shopping for over 30 years, but like many I've long mixed it with online second hand shopping.
The stories in this Guardian article are not new to those of us who've read threads on here, work in the shops or know people who do.
I never sell online myself and am a very mindful donatter, but my own eBay addiction and Vinted dabbling is contributing to this in a way.
Shops won't want to discourage donations, but it seems more push back on the mountains of crap is needed.

www.theguardian.com/fashion/2026/oct/13/people-sell-their-best-stuff-on-vinted-how-charity-shops-became-a-dumping-ground-for-unsellable-clothes

OP posts:
Genevieva · Yesterday 16:51

SheilaFentiman · Yesterday 16:31

Age concern notifies you of every sale?!

AFAIC I give my postcode so that the charity can claim the gift aid and I get a summary at the end of the year of how much my stuff sold for in total, which I can put on my tax return.

Yes - by e-mail.

SheilaFentiman · Yesterday 16:53

Genevieva · Yesterday 16:51

Yes - by e-mail.

Gosh.

is it particularly important to you to know which items sell?

Springduckling · Yesterday 17:00

PrincessofWills · Yesterday 13:48

Tbh this is why I sell on vinted. The thought of my £120 Levis being thrown away when I know there's a huge market for them is heartbreaking
. .

Agree. Im currently wearing mint velvet jeans from a charity shop . In excellent condition when I bought them.

Ragging good clothes is appalling.

whiteboard · Yesterday 17:00

letmebetheone · Yesterday 15:05

I can understand why the books were refused and why the lady didnt even look at them.
Our shop sells books at 30p each. Lee Child and the like fly out. But, we also sell all hardbacks at 30p and we cant sell ten a week even if they are new. No-one wants them and they cost money to dispose of. The number of times people come in with a 'really good' set of Encyclopaedias or gardening hardbacks thinking we will get a very good price for them.
They would be so offended if we told them that the books would be sent in bulk to the disposal company

Okay that’s interesting, the books I was dropping off were effectively brand new art books by publishers like Taschen. Things that had cost £35-£50 in the first place and were about individual artists/architecture etc. Personally I would have snapped those up if they’d been £5-£10 in store, they would have made lovely presents.
As it was I took them home and sold them myself at approximately £20 a pop.
I agree that they do not need multiple sets of encyclopaedia when we have the internet and Wikipedia but these lovely items? I was really shocked.

SheilaFentiman · Yesterday 17:11

But how many people wander into a charity to spend £10 on a coffee table arty hardback? Maybe at an Oxfam or other charity bookshop, but not generally. But if they can offload ten “recent thrillers” for £2 a pop in a morning session, they can stock the shelf again for the afternoon.

LathkillDale · Yesterday 17:21

babyproblems · Yesterday 15:21

It’s because of cheap retailers - Primark, SHEIN, H&M, the supermarkets in the UK.
essentially people want to buy cheap clothes, they then ‘donate’ them because they want something new / the clothes don’t wear well (for the reasons they are cheap) and then the charity shop cannot resell these because no one wants them. The rag trade then also refuses to take them; unless they can sell them as export rag; which is what washes up all over Ghana and other poor nations.
There is nothing charitable about donating fast fashion.

One small positive is that some fast fashion retailers resell their own pieces now. Zara in Europe has preloved. Kiabi (like Matalan in France) also resells used clothing. Of course it’s a drop in the ocean of what they make new and continue to sell/pollute the world with.
Consumers are to blame for shopping cheaply and not appreciating the true value of goods, materials and human labour. This is all a result of the choices consumers’ are making and have made over the last ten years.

the twist to this article is that actually It’s not sad that people are starting to realise the value of clothing. It’s been too cheap and too throwaway for too long. It’s cost all of us immensely in climate change. Not to mention the underpaid labour that these manufacturers use. It’s actually very positive if people in the west become more conscious of what they’re buying and the value that is hanging in their wardrobes - that’s where the change has to happen; in the heads of British consumers.

I often complain to DH that my favourite shops sell the same lines every year (which is good), but to stay at the same price, the material gets thinner and thinner. I would rather pay more every year, to maintain the original quality. However, I don’t get a choice!

SheilaFentiman · Yesterday 17:23

Springduckling · Yesterday 17:00

Agree. Im currently wearing mint velvet jeans from a charity shop . In excellent condition when I bought them.

Ragging good clothes is appalling.

What should charities do if they put good quality clothes on the rack but they go
unsold, and every day they get new bags of donations, and have limited storage and limited volunteer time?

Sooner or later staff have to make “mass” decisions about stock on the shop floor or stock in the bags. Or specify categories of donations, which also seems to piss off some posters on this thread!

godmum56 · Yesterday 17:24

Genevieva · Yesterday 16:19

I always give our good quality (bought new) clothes to Age Concern. SometimesI have to complain because if a temporary volunteer handles the stuff they don't attach my account number to all the donations, and then I don't get notified when they sell. This really irritates me. Especially when have see my donations in the shop and then have seen that they aren't there any more.

can I ask why you care?

godmum56 · Yesterday 17:25

whiteboard · Yesterday 17:00

Okay that’s interesting, the books I was dropping off were effectively brand new art books by publishers like Taschen. Things that had cost £35-£50 in the first place and were about individual artists/architecture etc. Personally I would have snapped those up if they’d been £5-£10 in store, they would have made lovely presents.
As it was I took them home and sold them myself at approximately £20 a pop.
I agree that they do not need multiple sets of encyclopaedia when we have the internet and Wikipedia but these lovely items? I was really shocked.

I think that's why charities who sell books online do better. I have had some great purchases from Oxfam books online.

rainbowsnack · Yesterday 17:27

It's a tricky one. Especially since tips now don't have enough clothing bins to get rid of old clothes, either. Not sure what the solution is, tbh.

babyproblems · Yesterday 17:31

Also I want to say to you all that just because a charity shop ‘rags’ clothes - it doesn’t mean they go in the bin!! Actually Ragging clothes means they are sorted again by ‘the rag man’. Typically the rag business then grades (sorts) them into a few basic categories; in Europe this is normally Cream/extra, number 1 and number 2, and then export rag. These are then sold off priced per kilo. Items that end il in cream/extra will be sold to wholesalers, vintage buyers, market traders. Number 1 fairly similar, it will be good condition pieces but fast fashion like Zara etc. Number two is the same but possibly a bit damaged. So not everything that goes to the rag man is destined for the bin, but the quality of fast cheap fashion is so crap that it isn’t desirable.

babyproblems · Yesterday 17:33

Also want to add that those charity bags that people leave out by the road to be picked up are often rag businesses masquerading as charities. If you look at the small print on the bag it’s normally a private business who will then ‘donate’ a percentage of textile to a charity.. so when they say ‘breast cancer support’ they are just giving some textile to a charity who is in that sphere, possibly.

ArabellaScott · Yesterday 17:38

https://www.europarl.europa.eu/topics/en/article/20201208STO93327/fast-fashion-eu-laws-for-sustainable-textile-consumption

'Textile consumption in the EU increased from 17 kg per person in 2019 to 19 kg per person on average in 2022 — enough to fill a large suitcase with new textiles. At the same time, around 12 kg of clothing per person is dumped each year in the EU.'
...
'Between 4% and 9% of all textile products put on the European market are destroyed without ever being used. Used clothes can be exported outside the EU but are mostly (87%) incinerated or landfilled.
...
The way people get rid of unwanted clothes has also changed, with items being thrown away rather than donated. Less than half of used garments are collected for reuse or recycling, and only 1% of used clothes are recycled into new clothes'

ArabellaScott · Yesterday 17:41

https://climateseed.com/blog/secteur-du-textile-impact-environnemental-et-reglementation

'With 4 billion tons of CO2 emitted annually, accounting for 10% of global greenhouse gas emissions, the textile industry is a major contributor to global warming. At the European level, clothing is the fourth most environmentally sensitive consumption category, preceded by food, housing, and transport. Indeed, the demand for clothing is increasing with unprecedented speed: from 62 million tonnes in 2015 to 102 million tonnes in 2030. '

This is interesting. May have knock on effects on charity shops:

'Effective January 1, 2022, the Act prohibits the destruction of unsold nonfood products. Companies will now have to reuse, donate or recycle their unsold products, rather than landfill or incinerate unsold goods.'

What Are the Environmental Impacts and Rules for the Textile Industry?

Discover the textile industry’s environmental impact and the latest regulations on sustainable fashion, circular textiles, eco-design and fast fashion.

https://climateseed.com/blog/secteur-du-textile-impact-environnemental-et-reglementation

allmycats · Yesterday 17:48

Perhaps those posters who constantly tell us how charity shops should be run and what we should do with donations could actually volunteer, they could then post constructive, knowledgeable advice.
I will say that the shop ragging decent Levi’s because they have no room on the shelves for them has a management problem ,as do shops leaving unsold items out for months at a time. 2 week culling where I volunteer-even less when we can replace with better quality goods.
Again, a heartfelt plea to those donating, please don’t send dirty/torn items and broken pieces. And thank you for all those who do send lovely, saleable goods.

ShanghaiDiva · Yesterday 18:01

SheilaFentiman · Yesterday 17:23

What should charities do if they put good quality clothes on the rack but they go
unsold, and every day they get new bags of donations, and have limited storage and limited volunteer time?

Sooner or later staff have to make “mass” decisions about stock on the shop floor or stock in the bags. Or specify categories of donations, which also seems to piss off some posters on this thread!

Everything we do seems to piss people off!
This coupled with the assumption that we take all the ‘best stuff’ makes you wonder why we bother volunteering!

ShanghaiDiva · Yesterday 18:03

@allmycats yes, it would be quite the eye opener for all the charitY shop experts on mumsnet. Just remember to take some decent gloves as it’s a bit grim at times!

Cadeaukatze · Yesterday 18:05

nuttymut · Yesterday 16:24

I think another reason for jeans and trousers not selling well is that many charity shops have closed the changing room due to shoplifting. My shop hasn’t had a changing room for over a year . Customers do get 28 days to return items though .

I hadn't realised people are so fussy about jeans. Oh well I didn't catch anything from wearing something that potentially someone else had around their bottom. After all, I wear underwear and I have a washing machine - and I suspect the donor did too.

I always think it's weird that people would return something to a charity shop - my mum does. But I guess it depends how much you paid for it. If £4, just donate the item back. if £40, well that's a bit different.

Somethinggg · Yesterday 18:14

I probably wouldn't assume the lower sales of lower body garments is all fussiness related. It's much harder to judge whether trousers in particular are going to fit you, as a pp said. I get why charity shops have closed their changing rooms but it's meant I'd only ever buy tops and coats now.

SheilaFentiman · Yesterday 18:14

I always think it's weird that people would return something to a charity shop - my mum does. But I guess it depends how much you paid for it. If £4, just donate the item back. if £40, well that's a bit different.

Maybe. But there are posters on the thread regretting the loss of charity shops performing a dual role of providing affordable clothing to those in need, who can’t afford to re-donate £4.

I am not saying that was you 🙂 but one type of shop can’t be all the things that even the small number of people on this thread want them to be.

VikingLady · Yesterday 18:24

5289843DM · Yesterday 11:52

You always see bags dumped out the charity shops around here and I'd hate to have to sift through those.

My step MIL died suddenly and FIL eventually started clearing her wardrobe. He washed and meticulously ironed everything and put them on hangers. Some were brand new items. He tried to donate them to the charity shop but they refused due to the hangers. He offered to take the hangers away and fold the clothes but because he didn't have a bag with him to put them in- they still refused.

For anyone else in this position, some care homes will take the clothes for people who are admitted without anything. They requested my MIL’s clothes.

FalseSpring · Yesterday 18:43

Maybe charities should start giving away clothing for free, very cheaply or in return for donations. There are plenty of people out there who can't afford new clothes and my local charity shops are often quite expensive.

I have worked in a charity shop so do have some idea of what it's like receiving so many donations. We often had sales to try to clear the racks but in my opinion, they didn't go far enough.

I think a big box of items, maybe outside the door - say T-shirts at 10p a time, and another with jeans at 20p, would be great. It wont raise a huge amount of money but will at least be recycling the clothes.

5289843DM · Yesterday 18:52

I used to work in A&E years ago and we had a cupboard of mainly 2nd hand clothes. Mainly to give to people who had their clothes cut off them, ripped/covered in blood etc. It was mostly staff that donated the clothes, but maybe they accept donations from others?

SheilaFentiman · Yesterday 18:52

Maybe charities should start giving away clothing for free, very cheaply or in return for donations. There are plenty of people out there who can't afford new clothes and my local charity shops are often quite expensive.

But there are still rent, utilities and management costs to cover. Things can’t just be given away, and even low quality stuff has to have been sorted from the better stuff.

TheGentleHelper · Yesterday 21:37

Everyone go and look in the British Heart Foundation furniture and home shops and tell us what you think.

I live under one in London. They all smoke where I leave the building.