I do like the look of a lot of their clothes, but it seems to me that it’s made for a particular frame. Sadly not mine. I’m 5ft 6 and medium build.
I usually end up buying at least two sizes up - not a problem, happy to buy whatever size fits - but I then feel like I’m wearing ill fitting hand-me-downs or that I look like the chubby mouse from Cinderella (the one who’s top keeps rolling up). More often than not, they end up going to charity or to friends after a few weeks.
Also for me the colours and hardware (can’t think of the right word for buttons and zips - trimmings?) seem to just be a bit “off”. I often think, if only that had been an inch longer, had matte buttons, was a lightly richer or more muted shade, it would be a gorgeous top / coat / dress. I do realise these are the things that impact cost, and there is immense pressure on retailers to keep things affordable. And that maybe it’s just not my shop, and that for others it might be perfect.
I remember they had a premium range previously - autograph weekend? I loved that. I’d love them to bring something in that’s a bit like Cos - colour, shape and material focussed, that you can layer up and build from season to season.
Slightly off topic maybe but the kids school shoes are fab. Better than some of the brands that have width fittings.