Just a PSA for any unsuspecting customers out there. The OUTNET (following the sell off / new owners) are absolutely not to be trusted.
Please people be very wary of being swayed by their current sale prices. They are not shipping items, not honouring refunds and not responding to complaints.
Payal have also now been removed as a payment option which is a HUGE red flag.
I like many others have monies outstanding for an order / returned and accepted months ago and also a ‘phantom’ order which they have confirmed will not be fulfilled but also have failed to refund.
I have had to request a charge back and also request PayPal step in for both orders. PayPal have confirmed that they are aware of The OUTNET and their current practices.
https://uk.trustpilot.com/review/www.theoutnet.com