Never buy from Amora Keepsakes! ❌🚩
I bought an ankle chain from @amorakeepsakes and the quality is absolutely appalling. It lasted a grand total of TWO days before the crystal fell right out. Absolute crap quality for an expensive item.
But what’s even worse is their shocking customer service and refusal to give me my money back on my card.
Look at the hypocrisy between what they promise on their website vs. what they actually do:
📖 Their Official Stated Policy:
"Defects or quality issues, of course, are always covered under our Damaged Items policy... We'll resolve this as quickly as possible, either with a replacement or a full/partial refund"
💬 Their Actual Response to Me:
"The resolution we are able to offer is a full refund in the form of store credit... This remains our final resolution in accordance with our policy."
They completely refuse to refund the money back onto my payment card, completely ignoring UK Consumer Law AND their own terms and conditions just to trap my money in their store.
Save your money and do not trust this site—appalling quality and they won't give you your money back when it breaks!
#AmoraKeepsakes #CustomerServiceFail #AvoidThisBrand #JewelleryReview #ConsumerRights #BadQuality