Anyone bought from Unfolded?

[BeenChangedForGood]

Unfolded keeps popping up on various social media sites and a few of their dresses look good for an upcoming holiday 🤔

Can anyone say what the sizing and quality are like? 🤔

I bought a dress and trousers from Vinted which are both really lovely. I've now got two dresses on order. I know that they take ages to come. The company have a Facebook page where people sell on the items they've bought, but don't like or fit, so I'll do that if these dresses are a disappointment.

You can return :

https://thisisunfolded.com/policies/refund-policy

They make it clear they don't want you to but you still can.

I have just bought 2 recently. A dani denim mini dress is still on route. The first one is a great fit, 12 long, which is still short, but I'm 5'9 with a long body. It's fine with thick tights and long sleeves at this time of year. I'll happily wear it on its own in the summer.
https://thisisunfolded.com/products/unfolded-sandie-cord-pinafore-dress-green

From their website

Please note that shipping charges are not refundable, unless the wrong item has been sent or it is deemed to be faulty.

That is a breach of UK law.

Under UK consumer law, online sellers must refund the original postage costs (standard delivery) if a customer cancels within 14 days of receiving the item. However, if the buyer selected a premium, faster delivery option, the seller is only obliged to refund the cost of their standard delivery

www.citizensadvice.org.uk/consumer/changed-your-mind/changing-your-mind-about-something-youve-bought/#:~:text=If%20you%20paid%20for%20standard,have%20a%20cooling%2Doff%20period.

Maybe take it up with them!

I have bought one dress. I liked it very much and it fit well. Unfortunately the material was so thin it is only really a summer dress, so I haven't worn it much.

I wouldn't buy from them in the first place so not my fight. I don't like the clothes and the tone of the website puts me off; even more so having read that.

"To be eligible for a return, your items must be unused and in the same condition they were when you received them - this includes the inner bag provided."

I don't think I have ever been able to get an item out of the inner bag without tearing it. Are they going to refuse to process your refund if the bag is damaged? I wish I'd read that before ordering, the more I read of this thread the more I wish I hadn't ordered 🙁

I am waiting for a return to be processed so we will see!

Both of my dresses have arrived now, really pleased with them both, good quality and fit.

I don’t understanding why they’re advertising new summer dresses only now - you’d be lucky to be able to wear it for a month by the time it arrives.

I ordered something last year. The shipping date they gave was only the start - it was several weeks after that before I received the item. So probably 2 months in total. For me it’s just not worth it, others may be fine with that.

I ordered mine on 6 March. The green one came a few weeks ago, the denim one on Tuesday. It's not even close to summer in the north. I will need thick tights and long sleeves under them for at least 4-6 weeks.

The fact that they try so heavily to guilt you out of using your statutory right to a refund within 14 days puts me off a lot. It's unethical and they claim to be so ethical

That was good planning ahead! 😊
my trousers took a lot longer than that last year, I just wouldn’t risk it again for myself.

I absolutely LOVE my dresses from them and always get loads of compliments when I wear them.

As for the 7 week wait thing, it very, very clearly tells you this when you order - it's all part of the sustainability.

I ordered a dress in April which just arrived last week. It’s for a holiday in 3 weeks time. It is huge - I’d say 2 sizes bigger than my size and very unflattering. The website is very sanctimonious - “Returns are hugely damaging to the planet” ! I think they have to accept their business model isn’t great for the consumer and they have to accept responsibility for dissatisfaction.

I returned it today - with original packaging - interested to see how long the refund takes.

I ordered something over two months ago and just kept getting emails saying it was delayed.
i cancelled it last week at week nine
they were very good about refunding without a fuss .
i really wanted it but at that rate my summer dress would arrive in autumn

Precisely why I won’t ordered from them.

I ordered a dress which was lovely but didn’t fit. I returned it for a refund without any issues. I also bought trousers and a linen top both of which are perfect in quality and fit.

I’ve had no problem with a refund for the dress I bought recently. Looked nice on the website but was really frumpy when I got it on. Agree the website is very sanctimonious!

Unfolded do tell you ahead of time how long the wait will be, but then I got another email saying mine would be delayed, so I waited 3 months in total!
I don't understand why they are still advertising summer dresses, either - they may not arrive until September/ October.