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Style and beauty

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oooh now i do like sharing a bargain with you all -- have you seen figleaves clearance site?

41 replies

Tutter · 18/06/2008 20:39

here

have just picked up some - ahem - shapewear at a great price

OP posts:
Tutter · 20/06/2008 11:46

noooo dexter, really?

i'm stuck with 3 bodysuits if that's the case!!!

OP posts:
Pinkjenny · 20/06/2008 11:47

OK, well I thought I'd ordered a tankini but every time I click confirm order, the site seems to freeze. GRrrrrrrr.

Tutter · 20/06/2008 11:48

shite - no receipt

i guess that means i have a lot of shapewear

no point in dieting, then...

OP posts:
dexter73 · 20/06/2008 11:49

If you go to the bottom of this page it says no returns. You could always give them a ring and see if they would take them back.

Tutter · 20/06/2008 11:49

this, from their website:

How to cancel
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase at any point from the time of ordering until seven working days after delivery.
To cancel this contract, contact us stating the order number and giving your clear instruction that you wish to cancel the order. If we have already shipped your order, you will need to securely pack the relevant items and send them back to us at your cost, to the address shown on the original packaging.
If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost. We will refund the relevant part of the purchase price for that order as soon as possible, and in any case within 30 days after we receive your notification.

Returns
We do not accept returns, however this does not affect your statutory rights.

OP posts:
Tutter · 20/06/2008 11:50

i guess that means they may not offer returns, but that they have to accept them legally

iykwim

OP posts:
dexter73 · 20/06/2008 11:52

So you just need to tell them you want to cancel the order rather than return it and you are ok? That's a strange way of doing it but at least you don't need to keep it all!

dexter73 · 20/06/2008 11:54

Would you have to send it all back if you are cancelling? You could then re-order what you liked.

mummypig · 20/06/2008 11:59

You probably already know this anyway, but if you order from the normal figleaves site they are really good with returns - for which you don't have to pay postage - and they often have lots of discounted stuff. But the clearance site is loading really slowly for me so I haven't been able to check if the prices are significantly cheaper.

StellaWasADiver · 20/06/2008 12:00

This reply has been deleted

Message withdrawn at poster's request.

Pinkjenny · 20/06/2008 12:03

I couldn't order my tankini, the page won't load. Am gutted now. Will make it my mission to keep trying.

Tutter · 20/06/2008 12:05

i will call them and clarify the returns/cancellations issue

OP posts:
Tutter · 20/06/2008 12:22

they have confirmed that if you return goods (at your cost) and state you would like to cancel the order, then a refund will be made

has to be done within 7 days

i suppose they hope that people won't work this out...

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suggy · 20/06/2008 12:25

Hmm - lost 2 hours of my life looking my matching bra and undies combo (well you can start well - obviously would never wear them together )

Found some and have got a Speedo cossie on order. Thanks it is a fabulous site

Pinkjenny · 20/06/2008 12:30

And I have finally managed to order my tankini. I wonder if the site got a little clogged up with MNers!

Pinkjenny · 20/06/2008 14:54

Grrrr, just got an email from them saying sorry, we shouldn't have accepted your order, the item is not in stock.

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